Entry-Level Onsite Customer Care Specialist | HMO & Night Diff

Ugnay Solutions Philippines; Makati; Presencial; PHP 183.000 - 219.000; Tempo integral

Benefícios oferecidos por esta vaga

HMO coverage for 2 dependents

Point-to-point shuttle service

20% Night Differential upon regulariz​

Resumo da vaga

Ugnay Solutions Philippines in Makati is seeking an entry-level Customer Service Representative to join a global customer experience team. You will handle inquiries via calls, chats, or emails and learn to resolve concerns within standard procedures through provided training.

The role is onsite with shifting schedules. Ideal candidates are fresh graduates or undergraduates, with or without prior BPO experience, ready to start with full training and growth opportunities.

Qualificações

• Fresh graduates or undergraduates welcome.
• Willing to work onsite and on a shifting schedule.
• Open to entry-level applicants with or without prior BPO experience.

Responsabilidades

• Handle customer inquiries via calls, chats, or emails.
• Resolve concerns accurately and within service standards.
• Use internal systems to provide correct information and log interactions.
• Follow processes and quality guidelines to maintain consistent customer experience.
• Meet targets for quality, productivity, and attendance.

Conhecimentos

Customer service

Communication

Formação

Undergraduate / high school graduate (old curriculum or K-12)

Descrição da vaga

Ugnay Solutions Philippines in Makati is seeking an entry-level Customer Service Representative to join a global customer experience team. You will handle inquiries via calls, chats, or emails and learn to resolve concerns within standard procedures through provided training.

The role is onsite with shifting schedules. Ideal candidates are fresh graduates or undergraduates, with or without prior BPO experience, ready to start with full training and growth opportunities.