Entry-Level Hybrid Desktop Support Technician

H2 Software Consulting Services Inc.; Makati; On-site; PHP 223,200 - 279,000; Full time

Job summary

H2 Software Consulting Services Inc. is seeking an IT support personnel to provide on-site and remote desktop support for end-users. Responsibilities include troubleshooting, installation, and maintenance of IT equipment, as well as handling service requests.

Ideal candidates are fresh graduates or those with up to 1 year of experience, possessing good to excellent communication skills. This role requires a willingness to work on shifting schedules, including weekends and holidays.

Qualifications

• Entry level; open to fresh graduates or candidates with up to 1 year of IT/desktop support experience.
• Good to excellent communication skills (verbal and written).
• Willing to work in Makati, Taguig, or Pasig.

Responsibilities

• Provide on-site and remote desktop support for end-users (hardware, software, and peripherals).
• Perform basic troubleshooting, installation, and configuration of IT equipment.
• Handle service requests and elevate technical issues when necessary.
• Maintain proper documentation of issues and resolutions.
• Perform field work as required to support business operations.
• Work on shifting schedules, including weekends and holidays depending on business needs.

Skills

Desktop support

Troubleshooting

Communication skills

Job description

H2 Software Consulting Services Inc. is seeking an IT support personnel to provide on-site and remote desktop support for end-users. Responsibilities include troubleshooting, installation, and maintenance of IT equipment, as well as handling service requests.

Ideal candidates are fresh graduates or those with up to 1 year of experience, possessing good to excellent communication skills. This role requires a willingness to work on shifting schedules, including weekends and holidays.