Entry-Level Customer Support Specialist

Lexie; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Lexie in the Philippines is seeking an entry-level Customer Service Associate to provide exceptional support across channels. You will resolve inquiries, document interactions, and collaborate with the team to improve processes.

Ideal candidates have a high school diploma and 0–2 years of experience, with excellent English communication and a positive, patient attitude in fast-paced environments. Training will be provided to enhance product knowledge and service skills.

Qualifications

• High School diploma or equivalent is required.
• Entry-level with 0–2 years experience preferred.
• Excellent verbal and written English communication.
• Strong customer service orientation and problem-solving skills.
• Positive attitude, patience, and ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service and support to clients through various communication channels.
• Resolve customer inquiries and issues efficiently while maintaining a positive and professional demeanor.
• Document customer interactions and feedback accurately in the system.
• Collaborate with team members to improve processes and enhance customer satisfaction.
• Participate in training sessions to improve product knowledge and customer service skills.

Skills

English communication

Customer service

Education

High School Diploma or equivalent

Job description

Lexie in the Philippines is seeking an entry-level Customer Service Associate to provide exceptional support across channels. You will resolve inquiries, document interactions, and collaborate with the team to improve processes.

Ideal candidates have a high school diploma and 0–2 years of experience, with excellent English communication and a positive, patient attitude in fast-paced environments. Training will be provided to enhance product knowledge and service skills.