Entry-Level Customer Support Associate

Accenture PLC; Quezon City; On-site; PHP 279,000 - 446,000; Full time

Job summary

Accenture PLC in the Philippines invites applications for a Customer Service New Associate on a Return to Office basis in Quezon City. The role focuses on delivering a positive customer experience with empathy and patience, helping users resolve issues efficiently.

Responsibilities emphasize excellent written and verbal communication, problem solving, and strict data privacy. No domain experience is required for CL 13s; standard customer service skills are sufficient.

Qualifications

• Standard customer service profile; no domain required.
• No experience required for CL 13s.

Responsibilities

• Customer Service Mindset: maintain a customer-first approach to resolve issues efficiently.
• Communication Skills: clear written and verbal communication; explain complex concepts simply.
• Problem Solving Skills: identify problems quickly and provide effective solutions.
• Confidential and Data Privacy: respect user privacy and comply with laws/regulations.

Skills

Customer service mindset

Job description

Accenture PLC in the Philippines invites applications for a Customer Service New Associate on a Return to Office basis in Quezon City. The role focuses on delivering a positive customer experience with empathy and patience, helping users resolve issues efficiently.

Responsibilities emphasize excellent written and verbal communication, problem solving, and strict data privacy. No domain experience is required for CL 13s; standard customer service skills are sufficient.