Customer Care Specialist: Problem Solver

Freelio; Quezon City; On-site; PHP 167,000 - 279,000; Full time

Job summary

Accenture is hiring for a Customer Service New Associate in Quezon City, Philippines. The role emphasizes a customer-first approach, clear communication, and problem solving to resolve user issues efficiently. Rotation shifts and returning-to-office setup are noted in the posting.

No prior domain experience is required; standard customer service skills are sufficient for CL 13s. The team focuses on delivering a positive experience while respecting data privacy and compliance guidelines.

Qualifications

• Standard Customer Service profile; no domain knowledge required.

Responsibilities

• Provide customer support with a customer-first mindset.
• Communicate clearly in writing and verbally to resolve issues.
• Protect data privacy and follow privacy laws.

Skills

Customer Service

Job description

Accenture is hiring for a Customer Service New Associate in Quezon City, Philippines. The role emphasizes a customer-first approach, clear communication, and problem solving to resolve user issues efficiently. Rotation shifts and returning-to-office setup are noted in the posting.

No prior domain experience is required; standard customer service skills are sufficient for CL 13s. The team focuses on delivering a positive experience while respecting data privacy and compliance guidelines.