Entry-Level Customer Service Specialist

Synlink Recruitment Outsourcing Co. Inc.; Bacolod; On-site; PHP 167,400 - 223,200; Full time

Benefits offered by this job

HMO

Job summary

A customer service firm in Bacolod is seeking candidates for an entry-level position. Responsibilities include addressing customer inquiries, ensuring a positive experience, and documenting interactions. A High/Senior High School diploma is required, along with proficiency in English and strong customer service skills. Candidates with a positive attitude and empathy towards others are encouraged to apply. The position is on-site in Bacolod.

Qualifications

• High/Senior High School diploma required.
• Entry-level candidates are welcome.
• Proficiency in the English language essential.
• Patience, empathy, and a positive attitude towards customers are required.

Responsibilities

• Serve as the primary point of contact for customers, addressing inquiries and resolving issues.
• Maintain a positive customer experience through effective communication.
• Document customer interactions and feedback.
• Collaborate with team members to enhance service quality.

Skills

Proficiency in English

Strong customer service skills

Education

High/Senior High School diploma

Job description

A customer service firm in Bacolod is seeking candidates for an entry-level position. Responsibilities include addressing customer inquiries, ensuring a positive experience, and documenting interactions. A High/Senior High School diploma is required, along with proficiency in English and strong customer service skills. Candidates with a positive attitude and empathy towards others are encouraged to apply. The position is on-site in Bacolod.