Customer Care Agent - Flexible Hours, Entry Level

JetSon Manpower Agency; Quezon City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

Life Insurance

Health Maintenance Organization (HMO)

Job summary

A recruitment agency is seeking an on-site customer service representative in Quezon City. Responsibilities include managing incoming calls, providing accurate product information, and resolving customer complaints. Candidates must have a high school diploma. The role is open to all experience levels, including those without BPO experience. Strong communication and interpersonal skills are essential, along with the ability to work flexible hours.

Qualifications

• Educational qualifications must include a High School Diploma or equivalent.
• Open to all experience levels, including those without BPO experience.
• Excellent communication and interpersonal skills are essential.

Responsibilities

• Manage incoming calls and customer inquiries efficiently.
• Provide accurate information about products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain detailed records of customer interactions and transactions.

Skills

Strong communication skills

Interpersonal skills

Patience

Empathy towards customers

Education

High School Diploma or equivalent

Job description

A recruitment agency is seeking an on-site customer service representative in Quezon City. Responsibilities include managing incoming calls, providing accurate product information, and resolving customer complaints. Candidates must have a high school diploma. The role is open to all experience levels, including those without BPO experience. Strong communication and interpersonal skills are essential, along with the ability to work flexible hours.