Entry-Level Call Center Agent: Start Your Customer Care Career

Neksjob Corporation; Ilocos Norte; In loco; PHP 167.000 - 279.000; Tempo pieno

Descrizione del lavoro

Neksjob Corporation is seeking motivated Call Center Agents in Iloilo City to handle customer inquiries, provide accurate information, resolve concerns, and ensure positive customer satisfaction. This role requires flexibility for shifting schedules and onsite work.

Responsibilities include handling calls, assisting with inquiries and complaints, documenting interactions, and adhering to quality standards to meet targets and maintain satisfaction.

Competenze

• High school graduate, Senior High School graduate, or college graduate.
• Fresh graduates are welcome to apply, depending on account requirements.
• Good communication and interpersonal skills.

Mansioni

• Handle incoming and outgoing customer calls professionally.
• Assist customers with inquiries, requests, and complaints.
• Provide accurate information about products and services.
• Maintain proper documentation of customer interactions.
• Follow company policies, procedures, and quality standards.
• Meet performance targets and maintain customer satisfaction.

Conoscenze

Communication skills

Interpersonal skills

Flexibility

Formazione

High school / Senior high school / college graduate

Descrizione del lavoro

Neksjob Corporation is seeking motivated Call Center Agents in Iloilo City to handle customer inquiries, provide accurate information, resolve concerns, and ensure positive customer satisfaction. This role requires flexibility for shifting schedules and onsite work.

Responsibilities include handling calls, assisting with inquiries and complaints, documenting interactions, and adhering to quality standards to meet targets and maintain satisfaction.