Customer Support Specialist — Onsite Iloilo City

Neksjob Corporation; Ilocos Norte; On-site; PHP 167,000 - 335,000; Full time

Job summary

Neksjob Corporation in Iloilo City is seeking motivated Call Center Agents to assist customers with inquiries, provide product information, and resolve concerns professionally.

Responsibilities include handling inbound/outbound calls, updating records, and meeting performance targets. Onsite work with shifting schedules, weekends/holidays if required. Training will be provided to successful applicants.

Qualifications

• High school graduate, senior high school graduate, or college undergraduate/graduate.
• Willing to undergo training and work onsite.
• Good communication and listening skills.

Responsibilities

• Handle inbound and outbound customer calls as assigned.
• Respond to customer inquiries and concerns.
• Provide accurate information about products, services, and accounts.
• Resolve customer complaints professionally and efficiently.
• Update and maintain accurate customer records.
• Follow company policies, procedures, and quality standards.
• Meet assigned performance targets and customer service goals.

Skills

Good communication

Listening skills

Education

High school graduate

College undergraduate/graduate

Job description

Neksjob Corporation in Iloilo City is seeking motivated Call Center Agents to assist customers with inquiries, provide product information, and resolve concerns professionally.

Responsibilities include handling inbound/outbound calls, updating records, and meeting performance targets. Onsite work with shifting schedules, weekends/holidays if required. Training will be provided to successful applicants.