Entry-Level Call Center Agent - Molino

Bpo Hiring; Baco; On-site; PHP 96,000 - 165,000; Full time

Job summary

Bpo Hiring is seeking a Call Center Agent to join our on-site team. You will handle customer inquiries, provide product and service information, and resolve concerns to ensure a positive experience.

Requirements include a high school diploma, basic computer literacy, and strong communication skills. On-site work is required, with adherence to company scripts and performance standards.

Qualifications

• Willing To Work On Site
• Education: At least High School or Senior High School Graduate
• Basic computer literacy
• Good communication skills

Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Skills

Good communication

Basic computer literacy

On-site work

Education

High School Graduate

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concems efficiently, and ensure every customer enjoys positive experience

Key Responsibilities.

• Manage incoming Calls with professionalism and courtesy


• Assist customers by providing product and service detalis


• Address and resolve issues promptly and accurately


• Handle account updates, service requests, and related transactions


• Keep recorde updated and document customer interactions


• Adhere to company policies, scripts, and performance standards

Qualifications

• Willing To Work On Site


• Education. At least High School or Senior High School Graduate


• Basic computer literacy


• Good Communication skills