Enterprise AI & Analytics Project Manager

MicroSourcing; Manila; On-site; PHP 1,116,000 - 2,009,000; Full time

Benefits offered by this job

Healthcare coverage day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing is seeking a Technical Project Manager in Eastwood, Quezon City to lead onboarding and implementation of enterprise customer accounts, aligning configurations with business objectives. The role is onsite with EST night-shift hours.

You will develop scalable account structures across units and markets, conduct keyword research and analytics configuration, and work closely with customers to define strategy, requirements, and priorities.

Qualifications

• At least 2 years of relevant experience in implementation or a related customer-facing role.
• Strong English-language proficiency with excellent written and verbal communication skills.
• Experience communicating directly with customers through phone or video conference.
• Ability to explain technical and strategic concepts clearly to different audiences.
• Strong project management and organizational skills with the ability to manage multiple implementations and competing priorities.
• Ability to work independently, exercise sound judgment, and take ownership of complex projects.
• Advanced spreadsheet skills and experience working with large, complex datasets.
• Strong analytical skills with close attention to accuracy, consistency, and data quality.
• Experience using AI tools to improve productivity, analysis, documentation, and operational workflows.
• Willingness and ability to work full-time during Eastern Standard Time (EST) business hours.

Responsibilities

• Lead the onboarding and implementation of enterprise customer accounts, ensuring accurate configuration aligned with business objectives.
• Develop scalable account structures across business units, product lines, geographic markets, and audience segments.
• Conduct keyword research, categorization, page grouping, and competitive research within the platform.
• Configure AI Search Performance tracking, including customer personas, topics, and prompts.
• Partner with customers to understand their search strategy, reporting requirements, competitive landscape, and business priorities.
• Configure, validate, and troubleshoot analytics integrations, including Google Analytics 4 and Adobe Analytics.
• Investigate data discrepancies and integration issues and coordinate solutions with customers and internal teams.
• Maintain clear communication with customers regarding implementation progress, requirements, risks, and next steps.
• Create implementation plans, progress trackers, and documentation to keep projects organized and on schedule.
• Present research findings, account structure recommendations, and implementation strategies to customers and internal stakeholders.
• Manage multiple enterprise implementation projects while maintaining accuracy and adherence to timelines.
• Use AI tools to support research, analysis, documentation, quality assurance, problem-solving, and process improvement.
• Identify opportunities to standardize and automate implementation processes and contribute to internal best practices and training.

Skills

Project management

Communication

Customer-facing

English proficiency

Analytical skills

EST night shift

Spreadsheet skills

Tools

Google Analytics 4

Adobe Analytics

Conductor platform

Job description

MicroSourcing is seeking a Technical Project Manager in Eastwood, Quezon City to lead onboarding and implementation of enterprise customer accounts, aligning configurations with business objectives. The role is onsite with EST night-shift hours.

You will develop scalable account structures across units and markets, conduct keyword research and analytics configuration, and work closely with customers to define strategy, requirements, and priorities.