ENT-Renewal

Acquire Intelligence; Pasig; On-site; PHP 420,000 - 540,000; Full time

Benefits offered by this job

HMO coverage for you and your family

Yearly kickoff parties with giveaways

Value Awards recognition

Internal promotions opportunities

Meaningful work with supportive teams

Job summary

Acquire Intelligence, a global outsourcer, seeks a Sales Representative for Telecom Renewals & Retention in Ortigas, Pasig. You will renew existing accounts, identify service needs, and drive voice, data, and broadband solutions. Responsibilities include outbound outreach, consultative discovery, CRM updates, and coordinating with Account Managers to build opportunities. Night shift, onsite, full-time.

Qualifications

• At least 1 year of BPO/contact-centre sales/renewals/retention or customer acquisition experience.
• Strong track record with outbound calls and achieving sales/retention targets.
• Excellent English communication and listening skills with confidence discussing customer needs.

Responsibilities

• Renew existing customers and uncover renewal opportunities and service needs.
• Engage qualified prospects through outbound calls and tailored emails; conduct discovery.
• Record interactions in CRM and coordinate with Account Managers to schedule meetings.

Skills

BPO sales

Renewals

Outbound calls

CRM documentation

English communications

Sales targets

Education

Bachelor’s degree preferred

Tools

Salesforce

Job description

Job Description:

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Sales Representative | Telecom Renewals & Retention

Ortigas, Pasig City | Night Shift • Onsite | Full Time

Experienced in BPO sales, renewals, or customer retention? Turn your phone-sales skills into meaningful telecom customer conversations. Connect with existing customers and new prospects, identify service needs, position voice, data, and broadband solutions, and build qualified sales or renewal opportunities.

ABOUT ACQUIRE INTELLIGENCE

At Acquire Intelligence, our mission is to help business work smarter.

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

A SNAPSHOT OF YOUR ROLE

You’ll support telecommunications sales and renewal opportunities through outbound calls, personalized outreach, consultative discovery, and consistent follow-up. You’ll engage existing customers and prospects, understand their needs, address objections, maintain accurate CRM records, and schedule qualified meetings or handoffs with Account Managers.

WHAT YOU’LL DO

Customer Renewals & Retention

• Engage existing customers to uncover renewal opportunities, service needs, and reasons they may be considering a change.
• Build rapport, handle objections professionally, and explain the value of relevant voice, data, and broadband solutions.
• Follow up on customer conversations and help keep renewal opportunities moving through the sales process.

Outbound Sales & Consultative Discovery

• Contact qualified prospects and customers through outbound calls and tailored emails.
• Ask discovery questions to understand business needs, timing, and the best next step.
• Qualify opportunities and schedule productive meetings with Account Managers, providing a clear customer briefing.

Sales Targets, CRM & Teamwork

• Record calls, emails, follow-ups, and customer information accurately in Salesforce or another CRM.
• Monitor outreach activity, qualified opportunities, and monthly sales-performance targets.
• Coordinate closely with Sales leadership and Account Managers to support a reliable sales pipeline.

A BIT ABOUT YOU

Must-Haves

• At least 1 year of BPO/contact-center experience in sales, renewals, retention, or customer acquisition.
• Demonstrated success with outbound calls, customer conversations, objection handling, or sales/retention targets.
• Strong English communication and listening skills, with confidence discussing customer needs and solutions.
• Comfortable with follow-up discipline, CRM documentation, and performance targets.

Good-to-Haves

• Telecommunications, broadband, voice, data, or other subscription-based account experience.
• Salesforce or comparable CRM experience; experience qualifying leads or coordinating sales handoffs.
• Bachelor’s degree preferred; equivalent professional sales experience considered.

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

Here’s what’s waiting for you:

• HMO coverage for you and your family
• Epic Yearly Kick-Off Parties with major giveaways
• Recognition through our Value Awards — we celebrate your wins
• Real career growth with opportunities for internal promotions
• Meaningful work with talented and supportive teams

Your future matters:

• 900+ internal promotions every year
• Access to 2,700+ leadership training courses

Extra rewards along the way:

• 14th Month Pay after 5 years of continuous service
• Employee Referral Program — earn up to ₱42,000 per successful hire

Enjoy work-life balance:

• 24 Paid Time-Off Credits annually, with leave credits convertible to cash
• Paid Birthday Leave — celebrate your day your way

WHAT WE VALUE

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

Curious and Clever: Smart questions spark smart solutions

Entrepreneurial Energy: Think like an owner. Solve like a founder

Fast with Intent: We move fast and deliver real results

Laugh and Learn: We don’t take ourselves too seriously, just our results

What are you waiting for? Come for a career, stay for the fun!

Join the A-Team and experience the A-Life!

Requirements: