Enrollment Team Lead, HRO Solutions

ADP; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

Automatic Data Processing, Inc. (ADP) seeks a Team Leader for the HRO Annual Enrollment unit in a leadership capacity.

The role directs associates, ensures achievement of regional goals in quality, client retention, productivity, and call management. The Team Leader provides ongoing coaching, feedback, and performance evaluations, analyzes team capabilities for training needs, and coordinates with corporate and regional departments to ensure effective client support and regular reporting to

Qualifications

• Leadership of a team of associates to meet regional performance goals
• Motivation, coaching and development of team members
• Performance evaluation and feedback to staff

Responsibilities

• Provide direction and leadership to HRO Annual Enrollment team
• Manage activities of team members and coordinate with regional departments
• Generate department reports and brief senior management on performance and issues
• Contribute to decision making within the region or office

Job description

Automatic Data Processing, Inc. (ADP) seeks a Team Leader for the HRO Annual Enrollment unit in a leadership capacity.

The role directs associates, ensures achievement of regional goals in quality, client retention, productivity, and call management. The Team Leader provides ongoing coaching, feedback, and performance evaluations, analyzes team capabilities for training needs, and coordinates with corporate and regional departments to ensure effective client support and regular reporting to