Engineering Manager

Dormont Manufacturing Co; Makati; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

Dormont Manufacturing Co in Makati seeks an Engineering Manager (F&B Industrial) responsible for leading a skilled team delivering top-tier technical support in the Food & Beverage manufacturing sector. The ideal candidate will facilitate crucial customer relationships, oversee maintenance activities, and ensure a high-quality service environment.

Applicants should possess a relevant degree, extensive experience in technical services, and strong leadership skills. The role demands frequent travel across customer sites.

Qualifications

• Minimum 5–8 years of experience in a technical or service-based environment, preferably in the Food & Beverage industry.
• At least 2–3 years in a management role leading technicians or engineers.
• Strong hands-on technical knowledge balanced with leadership responsibilities.

Responsibilities

• Lead and develop a team of service engineers and technicians.
• Plan staffing and field assignments to meet service obligations.
• Provide technical leadership for customer site equipment support.
• Ensure compliance with company policies and standards.

Skills

Technical expertise in industrial equipment

People management

Strong communication skills

Problem-solving

Stakeholder management

Microsoft Office proficiency

English proficiency

Education

Bachelor’s degree or technical diploma in Mechanical or Electrical Engineering

Tools

AutoCAD

Job description

About the role

The Engineering Manager (F&B Industrial) Philippines is responsible for leading a team of service engineers and technicians delivering technical support to customers in the Food & Beverage Manufacturing industry. The role combines people management, technical leadership, customer engagement, and operational oversight to ensure high service quality, customer satisfaction, and growth of the service and equipment business.

Responsibilities

• Lead, manage, and develop a team of service engineers and technicians, ensuring strong performance, engagement, and adherence to safety and quality standards.
• Plan staffing, schedules, and field assignments to meet service coverage and contractual obligations.
• Provide technical leadership and escalation support for equipment installation, commissioning, maintenance, and complex breakdowns at customer sites.
• Ensure routine and preventive maintenance activities are executed according to service agreements and company procedures.
• Review, validate, and approve service reports, root cause analyses, and corrective actions submitted by the team.
• Act as a senior technical contact for key customers and maintain strong, long‑term customer relationships.
• Collaborate with Sales and Application teams on equipment inspections, audits, and technical evaluations to ensure optimal machine performance.
• Support and drive the promotion of service contracts, upgrades, and spare parts based on customer needs and field insights.
• Monitor spare parts usage and availability, recommending stock optimization to minimize downtime risks.
• Provide structured feedback to engineering and product teams for continuous improvement based on field experience.
• Ensure compliance with company policies, regulatory requirements, and customer‑specific standards.

Requirements

• Bachelor’s degree or technical diploma in Mechanical Engineering, Electrical Engineering, Automation, or a related field.
• Minimum 5–8 years of experience in a technical, manufacturing, or service‑based environment, preferably in the Food & Beverage industry.
• At least 2–3 years of proven experience in a people management or supervisory role, leading technicians or engineers.
• Strong technical expertise in industrial equipment installation, maintenance, troubleshooting, and automation systems.
• Demonstrated ability to balance hands‑on technical knowledge with leadership and operational responsibilities.
• Strong communication and stakeholder management skills, with the ability to work effectively with customers and cross‑functional teams.
• Customer‑focused, proactive, and structured problem‑solving mindset.
• Proficiency in English, both written and verbal.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint); AutoCAD knowledge is an advantage.
• Willingness to travel frequently and support operations across customer sites.

Equal Opportunity Statement

Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity, affirmative action employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.