Engagement Strategist: Build Community & Programs

MicroSourcing; Quezon City; Hybrid; PHP 450,000 - 720,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Job summary

MicroSourcing in Metro Manila is seeking an Engagement Officer to design, implement, and manage initiatives that foster meaningful connections with employees, community members, and stakeholders. You will serve as the bridge between the organization and its audiences, ensuring voices are heard and needs addressed.

The role requires excellent communication, strategic thinking, and a collaborative mindset. Join our inclusive team and contribute to events, campaigns, and programs that promote

Qualifications

• Bachelor’s degree in Communications, Public Relations, Human Resources, Marketing, Business Administration, or a related field.
• 3+ years of proven experience in a similar role (e.g., community management, employee engagement, public relations, or stakeholder relations).
• Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences.
• High emotional intelligence, empathy, and the ability to build trust and rapport quickly at all levels of the organization.
• Strong organizational skills with a track record of successfully managing multiple projects simultaneously.
• Familiarity with engagement platforms, survey tools (e.g., SurveyMonkey, Typeform), and standard office software (Microsoft Workspace / Google Workspace).

Responsibilities

• Develop and execute engagement strategies aligned with the organization’s goals and core values.
• Design, launch, and manage programs, campaigns, and events (digital and in-person) that drive active participation and build community.
• Identify opportunities to improve the employee, stakeholder or customer experience by staying current with industry trends and best practices.
• Create compelling content for newsletters, intranet portals, social media, and direct communications.
• Act as a central point of contact, responding to inquiries, addressing concerns, and facilitating open dialogue between leadership and target audiences.
• Cultivate and maintain strong relationships with internal departments, external partners, and community leaders to amplify engagement efforts.
• Coordinate town halls, workshops, focus groups, and networking events from conception to execution.
• Collaborate with marketing, HR, and operations teams to ensure seamless delivery of engagement initiatives.
• Manage project budgets, timelines, and vendor relationships related to engagement events.
• Develop KPIs to measure engagement program impact; conduct surveys and feedback sessions; prepare regular leadership reports.

Skills

Communication skills

Interpersonal skills

Project management

Emotional intelligence

Analytical skills

Education

Bachelor’s degree in Communications/Public Relations/HR/Marketing/Business Administration or related field

Tools

SurveyMonkey

Typeform

Microsoft 365

Google Workspace

Job description

MicroSourcing in Metro Manila is seeking an Engagement Officer to design, implement, and manage initiatives that foster meaningful connections with employees, community members, and stakeholders. You will serve as the bridge between the organization and its audiences, ensuring voices are heard and needs addressed.

The role requires excellent communication, strategic thinking, and a collaborative mindset. Join our inclusive team and contribute to events, campaigns, and programs that promote