End-to-End CX & Logistics Manager - Flexible Work

4707 Unilever RFM Ice Cream, Inc.; Mangahan; On-site; PHP 1,500,000 - 3,200,000; Full time

Benefits offered by this job

Market-competitive pay

Flexible working

Health and wellbeing support

Time off to rest and recharge

Job summary

The Magnum Ice Cream Company in the Philippines is seeking a senior logistics leader to oversee national operations, including logistics, warehouse, transportation, and customer service. This role demands strategic thinking, cross-functional collaboration, and a track record of improving efficiency in a fast-moving consumer goods environment.

You will lead a team, optimize networks, and drive value across the order-to-cash process while partnering with multiple departments to ensure superior

Qualifications

• Experience in logistics, warehouse management, and customer experience within FMCG.
• Experience in leading complex operations.
• Execution-driven with a solutions mindset and cross-functional accountability.

Responsibilities

• Develop and steer logistics strategies and process standards to align with global SC strategy and customer requirements (≤140 chars).
• Set annual targets for logistics costs and related investments and initiatives.
• Define and develop logistics network for optimal cost and service across order cycle.
• Collaborate with IP, Production, QA, CD and Marketing for alignment.
• Co-lead logistics safety and security programs.
• Oversee 3PL partners and ensure seamless customer order processing.

Skills

Logistics

Warehouse management

Customer experience

Leadership

Job description

The Magnum Ice Cream Company in the Philippines is seeking a senior logistics leader to oversee national operations, including logistics, warehouse, transportation, and customer service. This role demands strategic thinking, cross-functional collaboration, and a track record of improving efficiency in a fast-moving consumer goods environment.

You will lead a team, optimize networks, and drive value across the order-to-cash process while partnering with multiple departments to ensure superior