Customer Care Specialist — Growth & Work-Life Balance

Sapient Global Services; Quezon City; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Bonus

Incentives

Job summary

Sapient Global Services is hiring Customer Service Representatives in the Metro Manila area (Quezon City). One-day hiring process and urgent hiring for dedicated individuals who can provide information, resolve issues, and maintain accurate records of customer interactions.

The role requires good communication, strong problem-solving, and the ability to thrive in a fast-paced environment while contributing to team improvements. Competitive salary includes bonuses and incentives.

Qualifications

• High school diploma or equivalent
• Good communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• Ability to thrive in a fast-paced and dynamic environment

Responsibilities

• Provide information and assistance to customers
• Resolve customer complaints and elevate issues as needed
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members and other stakeholders to improve customer service processes

Skills

Good communication

Interpersonal skills

Problem-solving

Decision-making

Adaptability

Education

High school diploma or equivalent

Job description

Sapient Global Services is hiring Customer Service Representatives in the Metro Manila area (Quezon City). One-day hiring process and urgent hiring for dedicated individuals who can provide information, resolve issues, and maintain accurate records of customer interactions.

The role requires good communication, strong problem-solving, and the ability to thrive in a fast-paced environment while contributing to team improvements. Competitive salary includes bonuses and incentives.