Electronic Technician

Electronic Security Systems Corporation; Manila; On-site; PHP 446,400 - 669,600; Full time

Benefits offered by this job

Health & Wellness Insurance

Job summary

A leading security systems provider in Manila is seeking a Security Systems Engineer to perform comprehensive installation, troubleshooting, and maintenance of access control and CCTV systems. The role requires 3–5 years of experience in security systems engineering, hands-on skills with ACS, and the ability to manage operational documentation effectively. Ideal candidates will have strong problem-solving abilities and be familiar with security technology. A flexible schedule for rotational shifts is needed as the position supports 24/7 operations.

Qualifications

• 3–5 years of experience in ACS, CCTV, or security systems engineering.
• Experience in on-site deployments and maintenance operations.
• Ability to perform preventive maintenance and optimization.

Responsibilities

• Perform installation, troubleshooting, and repair of ACS and CCTV.
• Conduct on-site visits for root cause analysis and implement solutions.
• Prepare detailed reports on system performance and incidents.

Skills

Hands-on experience with Access Control Systems (ACS)

Troubleshooting skills for ACS hardware

Proficient in troubleshooting hardware, firmware, and software components

Knowledge of cabling standards and system integration

Strong problem-solving and analytical skills

Education

Diploma or equivalent

Tools

CCTV systems

Badge & ID systems

Job description

Job Description

Insurance Health & Wellness

Roles and Responsibilities

1. Security Systems Engineer (Primary Role – ACS & CCTV)

• Perform installation, troubleshooting, and repair of ACS and CCTV.
• Respond promptly to reported incidents, both hardware and basic software issues.
• Conduct on-site visits for root cause analysis and implement solutions to prevent recurrence.
• Serve as primary technical point of contact for ACS and CCTV-related issues.
• Prepare detailed daily, weekly, and monthly reports on system performance, incidents, and preventive maintenance.
• Maintain accurate logs and documentation for audit, compliance, and SLA purposes.
• Recommend system upgrades or optimizations to enhance reliability, security, and performance.

2. Badge & ID Support (Secondary Role – Relief)

• Support Badge & ID issuance and photobooth operations as needed, including:
• Photo ID reproduction (PVC, Access Badge, Company ID)
• Operation of Badge printers and cameras
• Inventory and logistics management of Badge & ID peripherals (PVC cards, ribbons, HID cards)
• Respond to ticketed access requests and helpdesk inquiries.
• Prepare reports for Badge & ID activities and support audits or compliance engagements.

3. Door Hardware & Access Systems Support (Secondary Role – Relief)

• Support Door Hardware & Access Systems tasks, including:
• Repairs of door closers, locks, hinges, and related access hardware
• Replacement of defective or out-of-warranty hardware under TCO-managed services
• Maintaining stock levels and assisting procurement follow-ups for door hardware
• Document work performed, incidents, and corrective actions.

4. Cross-Functional Responsibilities

• Serve as a flexible resource to ensure SLA adherence and continuity across all three functional areas.
• Escalate unresolved issues to the respective Team Lead, Associate Manager, or Technical Support Unit Manager.
• Maintain accurate documentation of all work performed, preventive maintenance, incidents, and inventory activities.
• Support audit, compliance, and reporting requirements for all three service scopes.

5. Shift & 24/7 Operations Support

• Be available for rotational shifts to support 24-hour operations.
• Provide emergency on-call support as required.
• Escalate and document critical incidents per SLA requirements.

Required Skills & Qualifications

Technical Skills

• Hands-on experience with Access Control Systems (ACS) and CCTV.
• Basic troubleshooting skills for ACS hardware, door closers, and Badge & ID equipment.
• Proficient in troubleshooting hardware, firmware, and software components of security systems.
• Knowledge of cabling standards, device mounting, and system integration practices.
• Ability to perform preventive maintenance and system optimization.
• Familiarity with photobooth operations and Badge & ID peripherals.

Soft Skills

• Flexible and adaptable, able to work across multiple operational scopes.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication for client interaction and reporting.
• Ability to prioritize tasks in a 24/7 operational environment.

Certifications (Preferred)

• CCTV / Access Control System certification (e.g., CCURE, Lenel, Genetec, HID SEOS)
• Safety Training / Occupational Safety Certification

Experience

• 3–5 years of experience in ACS, CCTV, or security systems engineering
• Experience in on-site deployments, maintenance, and managed services operations preferred.
• Prior experience in 24/7 support or multi-site operations is a plus.
• Experience in Badge & ID operations or door hardware maintenance is a plus.