EEO Investigative Aide I

MicroSourcing; Quezon City; On-site; PHP 312,000 - 424,000; Full time

Benefits offered by this job

Healthcare on day one

Paid time off with cash conversion

Group life insurance

Performance bonuses

Competitive compensation

Job summary

MicroSourcing in Eastwood, Quezon City, onsite night shift, is seeking an EEO Investigative Aide I. You will support investigators by creating case folders, maintaining the document index, entering milestones in trackers, and preparing approved template correspondence for review.

Additionally, you will schedule interviews, organize PDFs, track affidavits and exhibits, safeguard PII, and ensure accuracy against a checklist.

Qualifications

• Strong ownership, detail orientation, and reliable follow-through.
• Proven ability to manage end-to-end processes from start to finish.
• Excellent organizational skills and robust document tracking.
• Excellent written and verbal communication; coordinates schedules and procedures.
• Ability to handle confidential information with discretion and security.

Responsibilities

• Create case folders and maintain the document index.
• Enter milestones, assignments, contacts, and dates in trackers.
• Prepare approved template correspondence for investigator review.
• Schedule interviews and meetings, confirm attendance, and maintain contacts.
• Organize PDFs, paginate, bookmark, and perform basic checks.
• Track affidavits, exhibits, and document requests; flag delinquencies.
• Assemble draft exhibit folders and proofread against a checklist.
• Safeguard PII and case information per security requirements.

Skills

Attention to detail

Process ownership

Document management

Communication skills

Data confidentiality

Job description

Discover your 100% YOU with MicroSourcing!

Position: EEO Investigative Aide I

Work setup & shift: Onsite | Night Shift

Location: Eastwood, Quezon City

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

• Create case folders and approved subfolders, apply file-naming conventions, and maintain the document index.
• Enter case milestones, assignments, contacts, and receipt dates in the case-management tracker.
• Prepare approved template correspondence for investigator review, calendar response dates, and send authorized reminders.
• Schedule interviews and meetings, confirm attendance, and maintain accurate contact information.
• Convert, combine, paginate, bookmark, and organize PDFs; perform basic legibility and completeness checks.
• Track affidavits, exhibits, authorizations, and outstanding document requests; promptly flag delinquencies.
• Assemble draft exhibit folders and perform clerical proofreading against a checklist.
• Safeguard PII and case information in accordance with company and client security requirements.

Top 5 Non-Negotiable / Priority Requirements

• Strong commitment to task ownership, meticulous attention to detail, and consistent follow-through.
• Proven track record of managing end-to-end processes from initiation through completion.
• Strong organizational and document management skills, with the ability to maintain accurate records and trackers.
• Excellent written and verbal communication skills, with the ability to coordinate schedules and follow established procedures.
• Ability to handle confidential information, including PII and case-related documents, with discretion and adherence to security requirements.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply