Education Support & Admissions Specialist

WeTalk Educational Corp.; Taguig; Hybrid; PHP 200,000 - 260,000; Full time

Job summary

WeTalk Educational Corp. is seeking a Customer Service Associate to be the frontline representative handling student inquiries across channels and coordinating admissions and trial classes. The role includes advising on course options, maintaining confidential student records, and supporting academic and marketing initiatives.

Relocation to Bonifacio Global City, Taguig, Philippines is required. At least 1 year in related field, strong MS Office skills, and effective communication are essential

Qualifications

• 1 year of working experience in related field.
• Willing to relocate to Bonifacio Global City, Taguig.
• Strong MS Office skills (Excel, Word, PowerPoint).
• Sales experience is a plus; data analysis knowledge.
• Experience in Educational Industry is a plus.
• Proven team player; works well with diverse people.
• Energetic, flexible and enjoys classroom activities.
• Familiarity with social media tools and email marketing.

Responsibilities

• Student Services: Advising on suitable courses, monitoring progress, arranging trial classes, ensuring a positive learning experience.
• Customer Support: Managing inquiries, resolving concerns, maintaining records, and providing professional assistance to students and parents both online and offline.
• Administrative Tasks: Processing applications, overseeing admissions, and performing clerical duties.
• Marketing & Sales: Assisting in promotional campaigns, supporting offline sales, and welcoming visitors.

Skills

Sales skills

Data analysis

Interpersonal communication

Empathy / EQ

Customer service

Team player

Adaptability

Problem-solving

Tools

MS Office

Job description

WeTalk Educational Corp. is seeking a Customer Service Associate to be the frontline representative handling student inquiries across channels and coordinating admissions and trial classes. The role includes advising on course options, maintaining confidential student records, and supporting academic and marketing initiatives.

Relocation to Bonifacio Global City, Taguig, Philippines is required. At least 1 year in related field, strong MS Office skills, and effective communication are essential