EDM Practitioner - Japanese Bilingual

IBM; Quezon City; On-site; PHP 360,000 - 660,000; Full time

Job summary

IBM Consulting Philippines seeks an HR Data Specialist to input and process employee information in the HR system to support accurate reporting and SLA commitments.

You will manage data feeds, transfers, department changes, and QA activities while producing regular and ad hoc HR reports for end-users. A Bachelor's degree and strong English skills are required, with intermediate MS Excel and night-shift availability.

Qualifications

• Bachelor's degree, preferably HR or related field.
• Experience in a BPO or fast-paced setting.
• Good English communication skills and basic computer/internet navigation; amenable to night shifts.

Responsibilities

• Input and process employee data in the HR System to provide accurate information for SLA-driven needs.
• Submit regular data feed file requirements to Global or data warehouse contact.
• Create, update and review documentation related to HR data processing and reports.
• Generate standard/ ad hoc reports for end-users and ensure timely delivery as per SLA.
• Conduct QA to ensure data validity and compliance with IBM/ client standards.

Skills

English communication

Attention to detail

Organizational skills

Education

Bachelor's Degree

Tools

MS Excel (Intermediate)

ERP systems

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

Inputs and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services. Submits regular data feed file requirements to Global and/or data warehouse contact. Provides services that relies on the processed employee data to meet the demand of the Service Level Agreement (SLA). Processes may be inclusive of but are not limited to the following:

• Document Indexing (Planning & Scheduling Team) – Sorting and assignment of correct work queue according to document type information
• Dispatching (Planning & Scheduling Team) – assignment to practitioner/ processor correct work and volume allocation
• Data Entry – processing of Transfers, Department and Org Changes, etc.
• QA- Reviews validity, accuracy and completeness of requests. Ensures compliance to the IBM and client’s existing standards.
• Provides data for any internal business controls team as required. Implements and follows internal control measures and supports monthly compliance testing to ensure that processes meet business controls requirements
• Creates, updates and reviews documentation related to processing, reports and job aids used to manage data into the HR database
• Reporting
• Act as first level interface with end-users on reporting inquiries and issues
• Generation of standard/regular and ad hoc reports to end-users and ensures deliverables are submitted timely and accurately as per Service Level Agreement (SLA) with the clients. Logs all report transactions and completed tasks in the tracking Sheet
• Conducts analysis in ad hoc report requests to be able to provide concise and correct information to requestor

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

Candidate must possess at least a Bachelor’s/College Degree, preferably Human Resources or equivalent. Similar work experience especially in a BPO or similar fast-paced setting. Good English Communication(verbal & non verbal)Skills. Basic computer and internet navigation skills. Amenable to working in shifting/night schedule. Intermediate in MS Excel.

Preferred Technical And Professional Experience

ERP working experience. Ability to prioritize tasks, manage multiple priorities and tight deadlines. Highly organized, analytical, results-oriented and has keen on details.