Benefits Practitioner - Japanese Bilingual

IBM Computing; Quezon City; On-site; PHP 391,000 - 670,000; Full time

Job summary

IBM Consulting in the Philippines invites you to join our Japanese-speaking operations team. You will perform daily operation/delivery tasks, collaborate with teammates, and support client projects across ERP platforms.

The role requires native or near-native Japanese (JLPT-2+), a degree, and solid MS Excel/Word skills. Work location is Eastwood or UP Ayala Technohub, with day-shift Philippine time and calendar aligned to Japan clients.

Qualifications

• Native or near-native Japanese language ability (JLPT-2 or higher).
• Bachelor’s/College Degree or above, preferably HR-related major.
• ERP experience with COMPANY/SAP/Oracle ERP is preferable.
• Proficiency in MS Excel/Word.
• Basic computer and internet navigation skills.
• Logical, organized, and detail-oriented with strong analytical skills.

Responsibilities

• Perform daily operation/delivery tasks as per DTP.
• Complete assignments as instructed by Team Leads.
• Collaborate and work with other team members.
• Participate in team/company events as required.
• Comply with IBM BCG and team social contract.

Skills

Japanese language

Analytical skills

Computer basics

Education

Bachelor's degree or above (HR related preferred)

Tools

MS Excel

MS Word

SAP

Oracle ERP

Job description

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

1. Perform daily operation/delivery tasks as per DTP.

2. Complete assignments as instructed by Team Leads.

3. Collaborate and work with other team members.

4. Participate in team/company events as required.

5. Comply with IBM BCG and team social contract.

Required technical and professional expertise

1. Native or near native Japanese skill, JLPT-2 or above level.

2. Bachelor’s/College Degree or above, preferably Human Resources related major.

3. COMPANY/SAP/Oracle ERP experience is perferable.

4. Intermediate in MS Excel/Word.

5. Basic computer and internet navigation skills.

6. Logical, organized, detailed, with good analytical skills

Preferred technical and professional experience

1. Work Shift: Day shift (8am-5pm, Philippine time).

2. Work Schedule: Follow Japan Client Calendar.

3. Work Location: EastWood or UP Ayala Technohub.

IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.