Ecommerce Specialist (Livestreams)

Enable PH; Mandaluyong; On-site; PHP 360,000 - 600,000; Full time

Job summary

Enable PH in Metro Manila seeks an Ecommerce Specialist (Livestream) to oversee and optimize livestream selling across brands and platforms, maximizing GMV and viewer engagement. You will ensure scheduling of human livestream sellers, monitor performance, and coordinate with AI providers to keep operations smooth.

You will continuously improve scripts and identify high-potential SKUs to drive sales, staying current with marketplace livestream trends and best practices to maintain competitive

Qualifications

• 3+ years hands-on experience as livestream seller on major ecommerce marketplaces.
• 2+ years experience in managing or supervising livestream sellers.
• Familiarity with live-streaming production tools and data analytics.
• Experience with MCN agencies is a strong advantage.
• Bachelor's degree in Communication or related field is preferred but not required.

Responsibilities

• Manage scheduling and deployment of human livestream sellers across brands, platforms, and peak periods.
• Supervise performance of livestream selling associates with KPI tracking and coaching.
• Coordinate with AI livestream service providers for uptime and issue resolution.
• Develop and optimize livestream scripts to boost audience engagement and sales conversion.
• Identify priority SKUs for livestream selling based on potential and promotions.
• Stay updated on marketplace livestream trends and best practices.

Skills

Livestream selling

Performance tracking

Data analytics

Coaching

Ecommerce platforms

Education

Bachelor's degree in Communication

Tools

Live-streaming production tools

E-commerce dashboards

Job description

JOB SUMMARY:

The Ecommerce Specialist (Livestream) is responsible for overseeing and optimizing the company's livestream selling operations across multiple brands and ecommerce platforms to maximize gross merchandise value and viewer engagement. The role ensures effective scheduling and deployment of human livestream sellers, performance management of livestream associates, and operational coordination with AI livestream service providers.

The position focuses on maximizing livestream coverage, improving selling effectiveness through continuous script optimization, and identifying high-potential products to drive livestream sales performance.

Key Responsibilities:

• Manage and optimize the scheduling and deployment of human livestream sellers to ensure adequate coverage across key brands, platforms, and priority selling periods.

• Supervise and monitor the performance of livestream selling associates, ensuring individual and team KPIs are consistently achieved through performance tracking, coaching, and operational improvements.

• Manage relationships with AI livestream service providers, ensuring consistent operational performance, adherence to prescribed livestream hours, and timely resolution of technical or service-related concerns.

• Continuously review, develop, and optimize livestream selling scripts to improve audience engagement, product communication, and sales conversion.

• Identify and prioritize key SKUs for livestream selling based on sales potential, product performance, promotional priorities, and business objectives.

• Stay up to date with the latest marketplace livestream selling trends, platform features, emerging technologies, and best practices to identify opportunities for continuous improvement and competitive advantage.

Qualifications:

• At least 3 years of hands-on experience as a livestream seller, preferably across major ecommerce marketplaces.

• At least 2 years of experience in managing or supervising livestream sellers is a strong advantage.

• Familiarity with live-streaming production tools, e-commerce backend dashboards, and data analytics tools.

• Previous experience working with a Multi-Channel Network (MCN) agency is a strong advantage.

• A Bachelor's degree in Communication or a related field is an advantage but not required.