Ecommerce Officer

M-Commerce Corporation; Taguig; On-site; PHP 400,000 - 700,000; Full time

Job summary

M-Commerce Corporation in the Philippines seeks an E-commerce Operations Manager to oversee day-to-day store health, ensuring accurate product listings, pricing, inventory, promotions, vouchers, and campaign readiness.

You will plan platform campaigns, optimize storefronts and PDPs, coordinate marketing assets, monitor performance metrics, conduct market research, and work with Warehouse, Livestream, Affiliate, and Customer Service teams to deliver seamless campaigns and actionable insights.

Responsibilities

• Manage day-to-day operations of e-commerce stores, ensuring accurate product listings, pricing, inventory, promotions, vouchers, and shop health.
• Plan and execute platform campaigns, mega sales, flash deals, and promotional activities with proper backend/frontend setup.
• Optimize storefronts and PDPs by improving layouts, copy, visuals, and customer experience to increase conversion.
• Coordinate creation and implementation of marketing assets, including banners, listing images, campaign creatives, and CPAS materials.
• Monitor product, campaign, and content performance (CTR, CVR, ROAS, GMV) and recommend improvements using data.
• Conduct competitor research, customer review analysis, and platform trend monitoring to identify growth opportunities.
• Coordinate with Warehouse, Livestream, Affiliate, and Customer Service teams to ensure smooth campaign execution and customer experience.
• Monitor inventory levels, pricing consistency, account health, and operational risks, escalating issues when necessary.
• Prepare regular sales, campaign, and operational performance reports with actionable insights.

Job description

• Manage day-to-day operations of e-commerce stores, ensuring accurate product listings, pricing, inventory, promotions, vouchers, and shop health.
• Plan and execute platform campaigns, mega sales, flash deals, and promotional activities, ensuring all backend and frontend setups are completed accurately.
• Optimize storefronts and product detail pages (PDPs) by improving layouts, copy, visuals, and customer experience to increase conversion.
• Coordinate the creation and implementation of marketing assets, including banners, listing images, campaign creatives, and CPAS materials.
• Monitor product, campaign, and content performance (CTR, CVR, ROAS, GMV, etc.) and recommend improvements based on data and consumer insights.
• Conduct competitor research, customer review analysis, and platform trend monitoring to identify growth opportunities.
• Coordinate with Warehouse, Livestream, Affiliate, and Customer Service teams to ensure smooth campaign execution and customer experience.
• Monitor inventory levels, pricing consistency, account health, and operational risks, escalating issues when necessary.
• Prepare regular sales, campaign, and operational performance reports with actionable insights.