E-Commerce Manager

Infinity Sports Intl Inc; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A leading e-commerce firm in Makati is seeking an E-commerce Manager to oversee online sales channels including major marketplaces like Shopee and Lazada. Responsibilities include managing daily operations of online stores, optimizing product listings, and driving sales through online campaigns. The ideal candidate should have 3–5 years of e-commerce experience and hands-on skills with Shopee, Lazada, or TikTok Shop. The role demands effective customer service management and coordination with logistics partners.

Qualifications

• 3–5 years of experience in e-commerce or digital marketing.
• Hands-on experience managing Shopee, Lazada, or TikTok Shop seller accounts.
• Experience in handling online campaigns and sales events.

Responsibilities

• Manage daily operations of online stores.
• Create, upload, and optimize product listings.
• Plan and execute online campaigns.
• Monitor store performance, traffic, and conversion rates.
• Analyze sales data and prepare performance reports.
• Handle platform ads.
• Coordinate with warehouse and logistics partners.
• Manage customer service processes.
• Ensure inventory accuracy and stock availability.
• Work with marketing teams on promotions.

Skills

E-commerce management

Digital marketing

Sales campaign execution

Customer service management

Education

Bachelor’s degree in Marketing, Business Administration, E-commerce, or related course

Tools

Shopee

Lazada

TikTok Shop

Job description

Job Description

An E-commerce Manager is responsible for managing and growing a company’s online sales channels, including e-commerce websites and local marketplaces such as Shopee, Lazada, and TikTok Shop. The role focuses on driving sales, optimizing product visibility, and ensuring smooth order fulfillment and customer satisfaction.

Key Responsibilities

Manage daily operations of online stores (website and marketplaces like Shopee, Lazada, TikTok Shop)

Create, upload, and optimize product listings (titles, descriptions, images, pricing)

Plan and execute online campaigns (e.g., double-digit sales like 11.11, 12.12)

Monitor store performance, traffic, and conversion rates

Analyze sales data and prepare performance reports

Handle platform ads (Shopee Ads, Lazada Sponsored Solutions, TikTok Ads)

Coordinate with warehouse and logistics partners for order fulfillment and delivery

Manage customer service processes (chat responses, returns, refunds)

Ensure inventory accuracy and stock availability

Work with marketing teams on promotions, vouchers, and social media campaigns

Maintain high store ratings and compliance with platform policies

Qualifications

Education

Bachelor’s degree in Marketing, Business Administration, E-commerce, or related course

Experience

3–5 years of experience in e-commerce or digital marketing

Hands‑on experience managing Shopee, Lazada, or TikTok Shop seller accounts

Experience in handling online campaigns and sales events (e.g., 9.9, 10.10, 11.11)

CAN START ASAP

Working Location

Infinity Sports International, Inc., 1 Onyx, Makati, Metro Manila, Philippines