The E‑Commerce Manager is responsible for driving overall e‑commerce strategy, growth, and cross‑functional alignment. This role ensures strong commercial performance across platforms by leading strategy, execution, and continuous optimization of online initiatives.
The job includes:
1. Strategy & Planning
- Develop and execute e-commerce growth strategies aligned with business objectives.
- Lead campaign planning and coordinate with merchandising, commercial, and marketing teams.
2. Catalog & Platform Management
- Ensure product listings, pricing, promotions, and content are accurate and optimized across platforms.
3. Cross-Functional & Marketplace Management
- Collaborate with internal teams and marketplace partners (e.g., Shopee, Lazada, SMO) to drive visibility, promotions, and sales growth.
4. Campaign & Promotion Execution
- Manage end-to-end campaign planning and execution.
- Ensure timely and accurate implementation of promotions and platform support activities.
5. Omni-Channel Execution
- Align and execute campaigns across e-commerce, digital channels, and physical stores for a seamless customer experience.
6. Innovation & Continuous Improvement
- Enhance customer experience and identify opportunities to improve e-commerce performance, processes, and efficiency.
The job seeks:
- Bachelor's degree in Business, Marketing, E‑Commerce, Management, or a related field.
- At least 5 years of experience in e‑commerce, digital commerce, or online marketplace management, with at least 2–3 years in a leadership role.
- Proven experience managing major e‑commerce platforms (e.g., Shopee, Lazada, or similar marketplaces).
- Strong background in campaign planning, execution, and performance optimization across digital channels.