E-Commerce Store Management Staff

Aventus E-commerce Corp.; San Juan; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Aventus E-commerce Corp. is seeking a strategic leader to develop and implement the overall e-commerce strategy across growth channels and emerging online trends.

You will manage the company’s presence on Lazada, Shopee, and TikTok Shop, optimize pricing and campaigns, and coordinate with fulfillment and business development to ensure seamless order fulfillment and inventory control. Additionally, you will analyze sales data, report on KPIs, and drive a best-in-class customer experience from

Responsibilities

• Develop and implement the overall e-commerce strategy to achieve revenue, profitability, and customer satisfaction goals.
• Identify growth opportunities in new channels, partnerships, and online trends.
• Manage e-commerce presence on marketplaces (Lazada, Shopee, TikTok Shop)
• Optimize pricing, promotions and campaigns to maximize visibility and conversion.
• Coordinate with fulfillment team and business development team to ensure seamless order fulfillment and inventory management.
• Analyze sales performance, customer behavior, and platform insights to inform decision-making.
• Provide regular reporting on KPIs, campaign performance, and competitive benchmarking.
• Ensure a best-in-class customer journey, from discovery to post-purchase, across all platforms.
• Monitor and resolve customer issues on online platforms in coordination with the customer service team.

Job description

Key Responsibilities:

Strategy & Growth

• Develop and implement the overall e-commerce strategy to achieve revenue, profitability, and customer satisfaction goals.
• Identify growth opportunities in new channels, partnerships, and online trends.

Online Platform Management

• Manage e-commerce presence on marketplaces (Lazada, Shopee, TikTok Shop)
• Optimize pricing, promotions and campaigns to maximize visibility and conversion.
• Coordinate with fulfillment team and business development team to ensure seamless order fulfillment and inventory management.

Data & Analytics

• Analyze sales performance, customer behavior, and platform insights to inform decision-making.
• Provide regular reporting on KPIs, campaign performance, and competitive benchmarking.

Customer Experience

• Ensure a best-in-class customer journey, from discovery to post-purchase, across all platforms.
• Monitor and resolve customer issues on online platforms in coordination with the customer service team.