E-Commerce Specialist - Shopee & Lazada Expert

So-En Garments Corporation; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Job summary

So-En Garments Corporation in Quezon City is looking for a capable customer service associate to manage online store operations on Shopee and Lazada, ensuring smooth daily activities and accurate order handling.

The candidate will monitor transactions, respond to inquiries, and coordinate with the graphics team to edit banners, while delivering excellent service and maintaining attention to detail.

Qualifications

• Operate stores on Shopee and Lazada daily
• Handle inquiries and complaints via call, text or chat
• Coordinate with Graphic Design for banner edits
• Good communication and customer-oriented
• Analytical and detail-oriented

Responsibilities

• Operate stores on Shopee and Lazada platforms
• Monitor transactions and after-sales claims
• Handle inquiries and complaints via call/text/chat
• Coordinate with Graphic Design for banners and assets
• Support team and maintain accurate records

Education

Bachelor's degree

1 year of experience

Job description

So-En Garments Corporation in Quezon City is looking for a capable customer service associate to manage online store operations on Shopee and Lazada, ensuring smooth daily activities and accurate order handling.

The candidate will monitor transactions, respond to inquiries, and coordinate with the graphics team to edit banners, while delivering excellent service and maintaining attention to detail.