E-Commerce Account Specialist (Shopee & Lazada)

Caldwell Communications Consultancy Philippines

Mandaluyong

On-site

PHP 223,200 - 334,800

Full time

14 days+

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Benefits offered by this job

Health Insurance

HMO

Job summary

A consulting firm in Metro Manila is seeking an E-Commerce Account Agent to manage and support online marketplace accounts such as Shopee and Lazada. The role involves maintaining product listings, responding to customer inquiries, processing orders, and enhancing the overall online sales experience. The ideal candidate should have a Bachelor's degree in Business Administration or Marketing and experience in e-commerce, alongside strong communication and customer service skills. Competitive compensation and health benefits are provided.

Qualifications

Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
Experience in e-commerce, online selling, or marketplace account management is an advantage.
Familiarity with e-commerce platforms such as Shopee, Lazada, or Shopify.
Good communication and customer service skills.
Basic knowledge of Microsoft Excel or Google Sheets.
Strong attention to detail and ability to manage multiple tasks.

Responsibilities

Manage and maintain online store accounts on platforms like Shopee, Lazada, Amazon, and eBay.
Create, update, and optimize product listings.
Respond to customer inquiries and resolve issues related to orders.
Monitor and process orders while coordinating with logistics.
Track sales performance and prepare basic reports.
Assist in managing promotions and marketplace campaigns.