E-commerce Specialist

Nutec Feeds & Solutions, Inc.; Calamba; On-site; PHP 240,000 - 420,000; Full time

Job summary

Nutec Feeds & Solutions, Inc. seeks an E-commerce Operations Specialist to drive the day-to-day performance of its online stores and marketplaces, including Shopee, Lazada, and TikTok Shop.

You will optimize product content, pricing, inventory, and store experiences to boost growth. In this role, you will monitor sales, traffic, and conversions, coordinate promotional campaigns and affiliate activities, and work with marketing, logistics, and sales teams to deliver excellent customer experiences

Qualifications

• Bachelor's degree in a related field.
• 1–3 years in e-commerce or marketplace management.
• Experience with Shopee, Lazada and TikTok Shop.
• Strong data analysis and reporting skills.
• Proficient in Excel or Google Sheets.
• Attention to detail and results-oriented.

Responsibilities

• Manage day-to-day operations across online stores and marketplaces.
• Maintain product listings, pricing, inventory, and content.
• Monitor sales performance, traffic, and conversions.
• Coordinate online marketing campaigns and promotions.
• Collaborate with warehouse, logistics, and finance teams.
• Ensure excellent customer experience across online channels.

Skills

E-commerce management

Analytics & reporting

Digital marketing

Cross-functional coordination

Sales optimization

Education

Bachelor's degree in Marketing, Business Administration, E-commerce

Tools

Shopee

Lazada

TikTok Shop

Job description

About the role

Drive the day-to-day performance and growth of the organisation's online stores and marketplaces. This role manages product content, marketplace operations, sales monitoring, digital marketing support, customer experience, and cross-functional coordination across platforms including Shopee, Lazada, and TikTok Shop.

Key responsibilities

• Manage daily operations across online stores and e-commerce marketplaces.
• Maintain accurate product listings, descriptions, images, pricing, inventory, and store content.
• Monitor website functionality, marketplace performance, orders, fulfilment, cancellations, and returns.
• Execute promotional campaigns, discounts, vouchers, and marketplace activities.
• Coordinate with warehouse and logistics teams to support timely delivery.
• Monitor daily, weekly, and monthly online sales performance, including traffic, conversion rates, average order value, and sales trends.
• Identify opportunities to increase revenue, improve conversion, and enhance operational efficiency.
• Prepare regular e-commerce sales and performance reports.
• Coordinate online marketing campaigns, product promotions, paid advertising, social media campaigns, and affiliate activities.
• Work with the marketing team to improve product visibility and engagement, monitor campaign effectiveness, and recommend improvements.
• Support an excellent customer experience across online channels by coordinating with customer service on inquiries, complaints, and concerns.
• Monitor customer feedback, ratings, and reviews, and identify opportunities to improve customer satisfaction.
• Coordinate with sales, marketing, inventory, warehouse, and finance teams.
• Track competitor activities, pricing, and marketplace trends, and recommend strategies to improve profitability.

What we're looking for

• Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
• 1–3 years of experience in e-commerce or online marketplace management.
• Knowledge of Shopee, Lazada, TikTok Shop, and other e-commerce platforms.
• Familiarity with digital marketing, online advertising, and sales analytics.
• Strong analytical, organisational, and communication skills.
• Proficiency in Microsoft Excel or Google Sheets.
• A results-oriented approach with strong attention to detail.