E-Commerce Operations & Marketing Specialist

World Class Concepts Corporation; Pasay; On-site; PHP 335,000 - 469,000; Full time

Job summary

World Class Concepts Corporation is seeking an energetic team member to manage e-commerce orders, coordinate with logistics, and support marketing initiatives from our Pasay office. The role covers order processing, price updates, inventory checks, and customer issue resolution across Lazada, Shopee, and other platforms.

You will also assist with campaign execution, content creation in Canva, livestream coordination, and weekly/monthly reporting to keep sales objectives on track.

Responsibilities

• Process and monitor online orders across all e-commerce platforms using Google Sheets and other required tools. (Order Exportation, Ready to Ship and Manifestation)
• Create Sales Orders and Warehouse Shipment orders through the Microsoft Dynamics 365 system.
• Ensures item price update and stock replenishments for order fulfillment
• Monitor order status, cancellations, returns and monitor courier pick-up schedules to ensure timely order fulfillment.
• Prepare and file penalty appeals for Late Shipment Rate and Non-Fulfillment Rate/Points caused by valid operational or courier-related issues.

Job description

World Class Concepts Corporation is seeking an energetic team member to manage e-commerce orders, coordinate with logistics, and support marketing initiatives from our Pasay office. The role covers order processing, price updates, inventory checks, and customer issue resolution across Lazada, Shopee, and other platforms.

You will also assist with campaign execution, content creation in Canva, livestream coordination, and weekly/monthly reporting to keep sales objectives on track.