E‑Commerce Operations Lead — Night Shift (8 Channels)

Avattech Solutions Center OPC; Muntinlupa; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

Avattech-Solutions-Center-Opc in the Philippines is seeking an E-Commerce Manager to oversee daily operations for eight marketplace channels and two brands. You will manage order processing, catalog maintenance, inventory coordination, and customer service, ensuring accurate and timely fulfillment.

The role requires hands-on leadership of a 9–15 person team, strong English communication, and excellence in end-to-end e-commerce operations, including pricing, advertising, and performance

Qualifications

• Bachelor's degree in Business Administration, Marketing, Supply Chain Management, E-Commerce, or related field.
• At least 7 years in e-commerce or marketplace operations with 3+ years in leadership.
• Hands-on experience with major US online marketplaces (Amazon, eBay, Walmart, Sears).
• Strong end-to-end e-commerce knowledge: order processing, catalog mgmt, inventory, fulfillment, customer service.

Responsibilities

• Oversee order lifecycle across eight channels and ensure timely fulfillment.
• Manage product listing, catalog updates, pricing, descriptions, and images.
• Lead customer service operations, resolve disputes, and maintain account health.
• Coordinate inventory with sourcing and procurement to avoid shortages.
• Oversee logistics, shipping coordination, carrier relations, and delivery performance.
• Monitor marketplace KPIs and drive continuous improvement across channels.
• Analyze pricing and advertising results; propose optimizations with US director.
• Lead and develop a team of 9–15 employees across four functions.

Skills

Leadership

Analytics

English communication

Excel

Education

Bachelor's degree in Business Administration / Marketing / Supply Chain Management / E-Commerce

Tools

Microsoft Office

Job description

Avattech-Solutions-Center-Opc in the Philippines is seeking an E-Commerce Manager to oversee daily operations for eight marketplace channels and two brands. You will manage order processing, catalog maintenance, inventory coordination, and customer service, ensuring accurate and timely fulfillment.

The role requires hands-on leadership of a 9–15 person team, strong English communication, and excellence in end-to-end e-commerce operations, including pricing, advertising, and performance