E-commerce Growth Operations Coordinator

Gnarly! Clothing; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Gnarly! Clothing is seeking a dedicated and detail-oriented E-commerce Sales Operations Assistant to support the Operations Manager in managing online sales channels, ensuring smooth operations and contributing to growth of digital sales.

You will liaise with marketplace managers on TikTok Shop, Lazada, Shopee, and Shopify, oversee promotions, inventory, reporting, and administrative tasks to optimize performance.

Qualifications

• Experience in e-commerce operations across multiple marketplaces.
• Ability to coordinate promotions and campaigns.
• Strong communication with account managers and platform reps.

Responsibilities

• Manage and maintain relationships with account managers on TikTok Shop, Lazada, and Shopee.
• Assist in managing online sales channels including Shopify, Shopee, Lazada, and TikTok Shop.
• Plan and execute product launches across all online channels.
• Create and monitor promotions, vouchers, and platform deals to drive sales.
• Monitor daily operations and address disruptions or account issues.
• Coordinate with warehouse and fulfillment for stock replenishment.
• Support customer service in resolving escalated marketplace concerns.
• Prepare regular sales and campaign reports for the Operations Manager.
• Provide general administrative support to the Operations Manager.

Skills

E-commerce ops

Account management

Sales channels

Data analysis

Customer service

Inventory mgmt

Administrative tasks

Cross-functional

Reporting

Tools

Shopify

Shopee

Lazada

TikTok Shop

Excel

Analytics

Job description

Gnarly! Clothing is seeking a dedicated and detail-oriented E-commerce Sales Operations Assistant to support the Operations Manager in managing online sales channels, ensuring smooth operations and contributing to growth of digital sales.

You will liaise with marketplace managers on TikTok Shop, Lazada, Shopee, and Shopify, oversee promotions, inventory, reporting, and administrative tasks to optimize performance.