E-Commerce Operations Specialist

Much Prosperity Trading International Inc.; San Juan; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Fast hiring process

Job summary

Much Prosperity Trading International, Inc. in Manila is seeking an E-Commerce Assistant to support daily operations across Shopee, Lazada, TikTok, and the company website, ensuring platform hygiene and accurate product information.

You will assist with campaigns, monitor sales, coordinate with Marketing and Finance, and help with live commerce tasks, order processing, and resolving customer issues. A Bachelor’s degree is preferred, basic to intermediate Excel, and experience with Facebook

Qualifications

• Bachelor’s degree in Business Administration, IT, Marketing, or related field (preferred but not required).
• Basic to intermediate knowledge of Microsoft Excel (e.g., VLOOKUP, INDEX-MATCH, Pivot Tables).
• Experience managing or supporting e-commerce platforms such as Shopee, Lazada, TikTok, and/or websites.
• Familiarity with back-end marketplace operations including product uploads, pricing updates, and platform tools.
• Experience with Facebook Business Manager, marketplace marketing portals, or email marketing tools (e.g., Mailchimp) is an advantage.
• Detail-oriented, organized, and able to handle multiple tasks.
• Good communication and coordination skills.

Responsibilities

• Platform Operations & Hygiene: Support daily operations across e-commerce platforms (Shopee, Lazada, TikTok, and website).
• Address customer service issues, disputes, fulfillment concerns, and reviews.
• Upload and maintain accurate product information, content, and pricing.
• Monitor platform issues and escalate urgent concerns like missing orders or delays.
• Campaign & Platform Support: Upload and implement campaigns, promotions, and platform-specific activities.
• Coordinate with Marketing to monitor campaigns and improvements.
• Update daily sales and campaign reports; coordinate with Finance for disputes.
• Conduct regular content, price, and sales audits; support product launches and SKU updates.

Skills

Microsoft Excel

E-commerce platforms

Detail-oriented

Communication skills

Education

Bachelor’s degree in Business Administration, IT, Marketing, or related field

Tools

Facebook Business Manager

Mailchimp

Job description

Much Prosperity Trading International, Inc. in Manila is seeking an E-Commerce Assistant to support daily operations across Shopee, Lazada, TikTok, and the company website, ensuring platform hygiene and accurate product information.

You will assist with campaigns, monitor sales, coordinate with Marketing and Finance, and help with live commerce tasks, order processing, and resolving customer issues. A Bachelor’s degree is preferred, basic to intermediate Excel, and experience with Facebook