E‑Commerce Fulfillment & Inventory Specialist

CHG Global Inc. (World Balance); Caloocan; On-site; PHP 180,000 - 300,000; Full time

Job summary

CHG Global Inc. (World Balance) is seeking a detail-oriented Order Fulfillment Associate to manage timely and accurate processing of e-commerce orders across marketplaces and owned channels.

You will prioritize urgent orders and ensure synchronization of sales orders via the PayRecon system before fulfillment. The role involves monitoring inventory levels, validating stock accuracy between physical and system records, and coordinating with Warehouse and Inventory teams to resolve variances.

Qualifications

• Experience handling online orders and maintaining SLA for fulfillment.
• Understanding of inventory accuracy and replenishment processes.
• Ability to process returns and coordinate with warehouses.

Responsibilities

• Fulfill e-commerce orders accurately and on time across marketplaces and owned channels.
• Monitor stock levels and coordinate replenishment for priority SKUs.
• Process cancellations, failed deliveries, returns, and replacements with proper disposition.
• Conduct daily inventory audits and resolve variances with Warehouse and Inventory teams.

Skills

Order fulfillment

SLA adherence

Inventory management

Returns processing

Education

Bachelors in Business or related field

Job description

CHG Global Inc. (World Balance) is seeking a detail-oriented Order Fulfillment Associate to manage timely and accurate processing of e-commerce orders across marketplaces and owned channels.

You will prioritize urgent orders and ensure synchronization of sales orders via the PayRecon system before fulfillment. The role involves monitoring inventory levels, validating stock accuracy between physical and system records, and coordinating with Warehouse and Inventory teams to resolve variances.