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Chromaesthetics Inc in Cavite is seeking an E-commerce Operations Associate to manage daily transactions across TikTok Shop, Shopee, and other platforms.
You will reconcile sales, payments, refunds, fees, and settlements, review reports, and resolve discrepancies. The role requires attention to detail and strong Excel skills.
Collaborating with Finance, E‑Commerce, and Operations teams, you will help ensure accurate reporting and timely settlements for multiple channels.
Job Summary
Responsible for managing e-commerce transactions, marketplace settlements, payment reconciliation, and sales reporting across platforms such as TikTok Shop and Shopee.
Key Responsibilities
Monitor and manage daily transactions across TikTok Shop, Shopee, and other e-commerce platforms.
Reconcile sales, payments, refunds, fees, and marketplace settlements against internal records.
Review settlement reports and investigate discrepancies or unmatched transactions.
Monitor outstanding payments, refunds, and transaction issues and coordinate necessary resolutions.
Prepare and maintain accurate e-commerce sales, settlement, and reconciliation reports.
Coordinate with Finance, E-Commerce, and Operations teams to resolve payment and transaction concerns.
Qualifications
Bachelor’s degree in Business, Accounting, Finance, E-Commerce, or a related field.
1–2 years of experience in e-commerce operations, preferably with TikTok Shop, Shopee, or similar platforms.
Experience handling e-commerce transactions, settlements, payment reconciliation, or marketplace reports.
Proficient in Microsoft Excel and Google Sheets.
Strong numerical, analytical, and problem-solving skills.
Highly organized and detail-oriented, with the ability to manage multiple transactions and deadlines.