Driver Operations Lead - Offline Presence & Campaigns

Lalamove; Parañaque; On-site; PHP 700,000 - 1,300,000; Full time

Job summary

Lalamove is seeking a Driver Operations Lead for Offline Presence in the Philippines. Lead daily Offline Presence activities, manage a team, and ensure driver onboarding and sticker programs run smoothly to strengthen brand visibility across operating areas.

You will plan campaigns, monitor performance, and coordinate with internal partners to drive driver engagement and compliance with company policies. This role demands hands-on leadership and strong operational focus.

Qualifications

• Bachelor’s degree in a relevant field.
• Telesales experience preferred, especially in customer engagement, acquisition, or conversion.
• 1–2 years in a Senior Associate to Supervisory capacity with team leadership or operations experience.
• Experience in campaign execution and branding, offline campaigns or activations.
• Strong operational, people management, and performance management skills.

Responsibilities

• Manage day-to-day Offline Presence team operations and track attendance and productivity.
• Assist onboarding of partner drivers for sticker installation and coordinate with other teams.
• Plan and execute initiatives to improve total sticker drivers.
• Ensure procedures and regulations are followed; escalate issues to management.
• Lead team briefings and weekly staff meetings on performance updates.
• Perform other tasks as assigned by management.

Skills

People management

Operations leadership

Campaign execution

Branding initiatives

Offline campaigns

Driver onboarding

Education

Bachelor's degree

Job description

Lalamove is seeking a Driver Operations Lead for Offline Presence in the Philippines. Lead daily Offline Presence activities, manage a team, and ensure driver onboarding and sticker programs run smoothly to strengthen brand visibility across operating areas.

You will plan campaigns, monitor performance, and coordinate with internal partners to drive driver engagement and compliance with company policies. This role demands hands-on leadership and strong operational focus.