Dispatch & Logistics Coordinator - Fast-Paced Ops

SF Express Philippines Inc.; Parañaque; On-site; PHP 250,000 - 420,000; Full time

Job summary

SF Express Philippines Inc. is seeking a Dispatch Executive to oversee and coordinate dispatch operations, ensuring timely deliveries and resolving shipment anomalies.

The role focuses on monitoring logistics activities, tracking high-priority shipments, and collaborating with internal teams to resolve exceptions efficiently. The ideal candidate has a bachelor's degree in Logistics or related field and at least two years of dispatch coordination experience, with strong analytical skills and

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, or related field.
• At least 2 years of dispatch coordination or logistics operations experience.
• Strong analytical and problem-solving skills with attention to operational details.
• Proficiency in Microsoft Office and familiarity with dispatch/tracking systems.
• Excellent communication and coordination abilities.
• Willing to work in a fast-paced, operational environment.

Responsibilities

• Monitor and coordinate daily dispatch operations to ensure timely and accurate deliveries.
• Assist in handling anomalies with quick follow-up actions.
• Track and manage high-priority shipments, coordinating resources for resolution.
• Monitor weather and traffic to anticipate delays.
• Handle customer complaints related to shipment anomalies and ensure documentation.
• Collaborate with warehouse, transport, and customer service teams to maintain service quality.
• Prepare and submit dispatch performance reports and exception logs.

Skills

Analytical skills

Problem-solving

Communication skills

Attention to detail

Microsoft Office

Education

Bachelor’s degree in Logistics, Supply Chain Management, or related field

Tools

Microsoft Excel

PowerPoint

Word

Dispatch/tracking systems

Job description

SF Express Philippines Inc. is seeking a Dispatch Executive to oversee and coordinate dispatch operations, ensuring timely deliveries and resolving shipment anomalies.

The role focuses on monitoring logistics activities, tracking high-priority shipments, and collaborating with internal teams to resolve exceptions efficiently. The ideal candidate has a bachelor's degree in Logistics or related field and at least two years of dispatch coordination experience, with strong analytical skills and