Digital Program Lead - Cross-Functional Delivery (Flexible)

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 1,500,000 - 2,100,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Technical Project Manager for Digital Partner Services (mySchneider) to coordinate successful delivery of digital initiatives across the mySchneider ecosystem. You will bridge business stakeholders, product owners, IT and global digital teams to ensure on-time delivery aligned with business goals and customer/partner experience.

The role requires exceptional organization, proactive coordination of priorities, and top-tier communication to align diverse

Qualifications

• Bachelor's degree in business, Technology, Engineering or a related field.
• 5+ years of experience in project management, digital product delivery, business analysis or technology programs.
• Experience leading complex, cross-functional initiatives involving multiple stakeholder groups.
• Strong understanding of UAT methodologies, release management and business process improvement.
• Experience working within Agile or hybrid delivery environments.

Responsibilities

• Lead cross-functional projects from requirements gathering through deployment and post-launch support.
• Develop and manage project plans, timelines, risks, dependencies and stakeholder communications.
• Coordinate business, IT and digital teams to ensure priorities, resources and deliverables remain aligned.
• Proactively identify and resolve project risks, roadblocks and conflicting stakeholder objectives.
• Facilitate governance meetings, project reviews and executive status updates.
• Gather, document and validate business requirements, use cases and acceptance criteria.
• Own User Acceptance Testing (UAT), including test planning, test execution, defect management and release readiness.
• Ensure solutions meet business requirements, customer expectations and operational needs before launch.
• Support roadmap planning, business case development and prioritization discussions.
• Coordinate launch readiness activities, including communications, training, support documentation and stakeholder enablement.
• Drive continuous improvement by leveraging customer feedback, support trends and business insights to enhance the digital experience.

Skills

Communication

Verbal communication

Presentation skills

Stakeholder management

Education

Bachelor's degree in business, Technology, Engineering or related field

Job description

Hammerjack Pty Ltd is seeking a Technical Project Manager for Digital Partner Services (mySchneider) to coordinate successful delivery of digital initiatives across the mySchneider ecosystem. You will bridge business stakeholders, product owners, IT and global digital teams to ensure on-time delivery aligned with business goals and customer/partner experience.

The role requires exceptional organization, proactive coordination of priorities, and top-tier communication to align diverse