Digital Learning Designer | E-Learning & Multimedia Specialist

Concentrix Philippines; Makati; On-site; PHP 360,000 - 520,000; Full time

Job summary

Concentrix Philippines seeks a creative Digital Learning Designer to build engaging learning modules from templates and storyboards. You will ensure a consistent brand look, collaborate with SMEs and the Digital Design Team, and refine content with stakeholder sign-off.

You will write articulate scripts, record media, and maintain quality while delivering on time. Proficiency in Microsoft Office and Adobe/Storyline tools is required for this role.

Qualifications

• Demonstrated design and creative flair with attention to detail.
• Ability to quickly learn new systems and industry-leading software.
• Capable to work well individually and in a team with a proactive approach.
• Strong communication and organization skills; able to balance multiple tasks.

Responsibilities

• Create professional and engaging digital learning modules from storyboard or templates.
• Maintain a consistent standardised look and feel for learner-focused content.
• Follow brand guidelines and implement them in practice.
• Collaborate with subject matter experts, operation teams, and the Digital Design Team for accuracy.
• Coordinate with Training Delivery to review and update modules.
• Write clear, friendly scripts with precise grammar and tone.
• Capture and record audio/video material with appropriate devices.
• Obtain sign-off from stakeholders and integrate feedback to improve outputs.
• Communicate effectively and ensure projects are delivered on time to high standards.

Skills

Design & creativity

Attention to detail

Learn new systems quickly

Independent & team player

Effective communication

Strong organization

Problem solving

Positive can-do attitude

MS Office proficiency

Tools

Articulate Storyline 360

Adobe Creative Cloud

Job description

Job Description

What you need to do

• Create professional and engaging digital learning modules from a storyboard, template, or similar instructions.

• Maintain and work to a consistent standardised look and feel to produce effective, learner-focused content.

• Understand and follow consistency and brand guidelines and execute them successfully in practice.

• Consult key stakeholders such as subject matter experts, operation teams, Training leads and the rest of the Digital Design Team to ensure content is accurate and up to date.

• Work with the Training Delivery team to review, update and amend modules where necessary.

• Write scripts that are grammatically accurate, well-articulated and follow an instructive but friendly tone.

• Capture and record audio/video material using appropriate recording technology and devices.

• Seek and achieve sign-off of modules and content from relevant stakeholders.

• Be skilled at reviewing, assessing, and testing content produced by both you and your peers.

• Review feedback and make accurate amendments to improve outputs.

• Communicate effectively and work positively with team members to ensure projects are delivered on time and to high standards.

What you need to know and show

• Passionate and skilled in design and creative flair with great attention to detail.

• An ability to quickly learn how to use new systems and industry-leading software with ease.

• Confidently work well individually and as part of a team and show a strong self-motivated approach to work.

• Resilience and the ability to respond positively to feedback, but also be able to challenge feedback in a constructive way.

• Effective communication with colleagues and stakeholders at various levels.

• Strong organisation skills with the ability to balance multiple tasks and projects simultaneously.

• An ability to problem-solve and be independent with research to provide solutions.

• Able to make logical decisions, acting in the best interest of our team, colleagues, customers, and the company.

• Adopts a positive and ‘can do’ approach, demonstrating energy and enthusiasm for change.

• Proficient with Microsoft Office applications (predominantly Excel, PowerPoint, and Word)

• Proficient with Adobe Creative Cloud and Articulate Storyline 360 products

• This role must adhere to and promote all relevant company policies & procedures.