Digital Ads & Customer Support Specialist – Growth

Teleperformance; Philippines; On-site; PHP 295,000 - 353,000; Full time

Benefits offered by this job

HMO

Sign-on bonus

Career growth opportunities

Professional skills development

Supportive work environment

Job summary

Teleperformance is seeking team-driven customer experts to deliver world-class care for digital products and campaigns. You will assist customers with inquiries across platforms, ensuring clear, accurate solutions and a strong service mindset.

Your role includes supporting advertisers with digital marketing concerns, including ads management, campaign optimization, and platform navigation to ensure a smooth customer experience.

Qualifications

• SEO knowledge required across digital products and platforms.
• Experience managing digital advertising campaigns and analyzing performance data.
• Familiarity with major platforms (Google Ads, Meta, LinkedIn, X, TikTok, Amazon, Bing, Snapchat).

Responsibilities

• Provide excellent customer support by assisting customers with inquiries related to digital products, services, and supported platforms.
• For ads support, assist advertisers with digital marketing concerns, including search ads, digital video, campaign management, and platform navigation.

Skills

SEO knowledge

Digital ads management

Campaign management

Advertising platforms familiarity

Communication skills

Education

High School Graduate

Job description

Teleperformance is seeking team-driven customer experts to deliver world-class care for digital products and campaigns. You will assist customers with inquiries across platforms, ensuring clear, accurate solutions and a strong service mindset.

Your role includes supporting advertisers with digital marketing concerns, including ads management, campaign optimization, and platform navigation to ensure a smooth customer experience.