DFA & Immigration Liaison Specialist

Document Processing Services; Pasay; On-site; PHP 300,000 - 520,000; Full time

Job summary

Document Processing Services AK is seeking a dedicated Liaison Officer - Immigration and DFA in Pasay City, Metro Manila. You will bridge clients with DFA and immigration authorities, coordinating document submissions, tracking, and ensuring regulatory compliance with utmost professionalism.

The role requires experience in government liaison or immigration services, strong knowledge of DFA processes, and excellent communication skills to interact with officials and clients while maintaining

Qualifications

• Experience in government liaison, immigration services, or related administrative roles.
• Strong knowledge of DFA and immigration processes, documentation requirements.
• Excellent verbal and written communication with government officials and clients.
• Familiarity with Filipino government systems and bureaucratic processes.

Responsibilities

• Serve as the primary liaison between Document Processing Services and DFA/immigration offices.
• Coordinate submission of client documents to government agencies, ensuring deadlines are met.
• Maintain detailed records and tracking for documents in transit with transparency.
• Provide updates to clients on application status and timelines.
• Prepare documentation packages compliant with government specifications and guidelines.
• Liaise with government staff to resolve queries and expedite processing.
• Monitor changes in immigration policies and DFA regulations to stay compliant.
• Handle sensitive client information with confidentiality and professionalism.
• Support filing and administrative processes to keep organized records.
• Provide responsive customer service to address client concerns.

Skills

Government liaison

Immigration processes

Communication skills

Multitasking

Regulatory compliance

Job description

Document Processing Services AK is seeking a dedicated Liaison Officer - Immigration and DFA in Pasay City, Metro Manila. You will bridge clients with DFA and immigration authorities, coordinating document submissions, tracking, and ensuring regulatory compliance with utmost professionalism.

The role requires experience in government liaison or immigration services, strong knowledge of DFA processes, and excellent communication skills to interact with officials and clients while maintaining