Development Data & Operations Associate

Massachusetts Nonprofit Network; Boston; On-site; PHP 3,422,000 - 3,633,000; Full time

Job summary

Heading Home in Eastern Massachusetts is seeking a Development Associate, Data and Operations. This entry‑level role supports fundraising by managing the donor database, ensuring the accuracy of records, assisting with gift processing and reporting, and helping coordinate logistics for four signature fundraising events each year.

Ideal candidates are highly organized, detail‑oriented, and eager to build a career in nonprofit development and fundraising operations, working closely with the

Responsibilities

• Maintain the integrity of the donor database by entering and updating donor records, gift information, and constituent interactions.
• Process donations, acknowledgments, pledges, matching gifts, and recurring gifts in a timely and accurate manner.
• Generate mailing lists, reports, dashboards, and donor data to support fundraising, stewardship, and leadership needs.
• Perform routine database audits to ensure data accuracy and consistency.
• Support donor stewardship by preparing acknowledgment letters, tax receipts, and other donor communications.
• Assist with prospect research and donor segmentation.
• Support the day‑to‑day administrative functions of the Development team.
• Assist in creating reports that track fundraising progress, campaign performance, and donor activity.
• Help manage online fundraising platforms and event registration systems.
• Coordinate with Finance to reconcile gifts and ensure accurate reporting.
• Assist with planning and execution of four annual fundraising events, including logistics, timelines, and onsite coordination.
• Serve as a point of contact for event vendors, including caterers, rental companies, venues, audiovisual providers, printers, and other partners.
• Manage vendor contracts, invoices, schedules and deliverables in collaboration with the Development team.
• Coordinate event materials, registrations, auction logistics, volunteer assignments, and guest communications.
• Support event setup, execution, and post‑event follow‑up.
• Work closely with development, marketing, finance and external partners to support fundraising initiatives.
• Participate in team meetings and contribute ideas for improving operational processes and donor engagement.
• Provide general administrative support for special projects as assigned.

Job description

Heading Home in Eastern Massachusetts is seeking a Development Associate, Data and Operations. This entry‑level role supports fundraising by managing the donor database, ensuring the accuracy of records, assisting with gift processing and reporting, and helping coordinate logistics for four signature fundraising events each year.

Ideal candidates are highly organized, detail‑oriented, and eager to build a career in nonprofit development and fundraising operations, working closely with the