Destination Coordinator

Intas Destination Management Inc; Muntinlupa; On-site; PHP 300,000 - 420,000; Full time

Job summary

Intas Destination Management Inc. is seeking a Destination Coordinator to manage inbound inquiries from B2B clients such as travel agents and tour operators, and to craft customized travel solutions that meet client needs.

You will build strong client relationships, coordinate accommodations, activities, and transportation, and ensure bookings are processed accurately and on time to drive business growth. This role requires destination expertise, ongoing market awareness, and proactive follow-up

Qualifications

• Destination knowledge and advisory skills.
• Strong client relationship management.
• Excellent communication and negotiation abilities.

Responsibilities

• Serve as the primary point of contact for inbound travel inquiries from B2B clients.
• Understand client requirements and propose tailored travel packages, including accommodations, activities, and transportation.
• Provide prompt and accurate responses to queries, ensuring a high level of service.
• Persuade and guide clients toward booking by offering compelling travel solutions that meet their needs and preferences.
• Proactively follow up on inquiries to secure bookings and achieve sales targets.
• Prepare detailed and attractive proposals, quotations, and itineraries reflecting offerings and competitive advantages.
• Collaborate with hotels, transport providers, and activity suppliers to secure rates and availability.
• Ensure all client bookings are accurately processed and confirmed within deadlines.
• Cultivate strong relationships with B2B partners to foster loyalty and repeat business.

Job description

About the role

The Destination Coordinator plays a key role in managing and converting inbound inquiries from B2B clients, including travel agents and tour operators. This dynamic role involves crafting customized travel solutions, building strong client relationships, and ensuring seamless booking experiences to drive business growth.

Key responsibilities

• Serve as the primary point of contact for inbound travel inquiries from B2B clients
• Understand client requirements and propose tailored travel packages, including accommodations, activities, and transportation
• Provide prompt and accurate responses to queries, ensuring a high level of service
• Persuade and guide clients toward booking by offering compelling travel solutions that meet their needs and preferences
• Proactively follow up on inquiries to secure bookings and achieve sales targetsIdentify upselling opportunities to maximize revenue per booking
• Prepare detailed and attractive proposals, quotations, and itineraries that reflect the company's offerings and competitive advantages
• Collaborate with hotels, transport providers, and activity suppliers to secure competitive rates and availability
• Ensure all client bookings are accurately processed and confirmed within deadlines
• Cultivate strong relationships with B2B partners to foster loyalty and repeat business

About you

• Act as a destination expert, providing valuable insights and advice to clients
• Stay updated on destination trends, new product offerings, and competitive market developments
• Maintain accurate records of client interactions, proposals, and bookings