Desktop Engineer II: Enterprise Windows & SCCM Lead

Healthtech Inc; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Nordic seeks a Desktop Engineer II to ensure operations of enterprise desktop management, including SCCM, AdminStudio and Flexera. You will analyze, diagnose, and resolve complex problems, build and support related technologies, delivering services in a timely, reliable, and cost-effective manner.

Responsibilities include Tier 2 support, vendor coordination, and leading projects across Mercy Health enterprise, with mentoring and documentation of policies and standards.

Qualifications

• College diploma or university degree in computer science or information systems or related field; and/or 4+ years of equivalent work experience.
• Experience with SCCM and/or similar desktop administration (preferred).
• Ability to develop, mentor and lead a team across multiple platforms and environments; strong written and verbal communication.

Responsibilities

• Design, administer, and deploy SCCM, Flexera, AdminStudio and Windows desktop OS components.
• Provide Tier 2 support and coordinate with vendors on complex projects.
• Lead projects and mentor teammates; document policies and knowledge base articles.

Skills

SCCM

AdminStudio

PowerShell

Active Directory

Group Policy

VMware ESX

Windows desktop OS

Networking basics

Documentation

Education

College diploma in computer science or related

Tools

Flexera

AdminStudio tooling

VMware ESXi tooling

Active Directory Management Tools

Job description

Nordic seeks a Desktop Engineer II to ensure operations of enterprise desktop management, including SCCM, AdminStudio and Flexera. You will analyze, diagnose, and resolve complex problems, build and support related technologies, delivering services in a timely, reliable, and cost-effective manner.

Responsibilities include Tier 2 support, vendor coordination, and leading projects across Mercy Health enterprise, with mentoring and documentation of policies and standards.