DENTAL INSURANCE & PRIOR AUTHORIZATION VIRTUAL ASSISTANT

Vital Virtuals Global HR Solutions LLC; Cebu City; Remote; PHP 433,000 - 519,000; Full time

Job summary

Vital Virtuals Global HR Solutions LLC is hiring a Dental Insurance & Prior Authorization Virtual Assistant to support a pediatric dental practice in the US. This full-time, remote role operates on U.S.

business hours and involves handling insurance claims, referrals, and pre-authorizations. Requirements include prior dental insurance/VA experience, PPO verification, and proficiency with HIPAA-compliant tools.

Qualifications

• Prior dental insurance/VA experience required.
• Experience with claims, referrals, pre-authorizations & PPO verification.
• Liberty Dental experience preferred.
• Cloud 9 EMR and/or Curve Dental experience a plus.
• Pediatric dental experience is a plus.
• Strong English communication and attention to detail.
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop.

Responsibilities

• Work on rejected/denied dental claims
• Submit and follow up on referrals and pre-authorizations
• Verify PPO dental insurance for scheduled patients
• Check eligibility, benefits, and coverage
• Communicate with insurance companies and the dental team
• Maintain accurate insurance documentation

Skills

Dental VA exp

Claims & authorizations

PPO verification

Pediatric dental experience

English communication

HIPAA compliant desktop

Time Doctor usage

Careful documentation

Tools

Liberty Dental

Cloud 9 EMR

Curve Dental

Job description

WE'RE HIRING: DENTAL INSURANCE & PRIOR AUTHORIZATION VIRTUAL ASSISTANT

Vital Virtuals Global HR Solutions is looking for an experienced Dental Virtual Assistant to support a pediatric dental practice based in Nevada, USA.

Position: Dental Insurance & Prior Authorization VA

Full-Time | Remote | U.S. Business Hours

Responsibilities:

• Work on rejected/denied dental claims
• Submit and follow up on referrals and pre-authorizations
• Verify PPO dental insurance for scheduled patients
• Check eligibility, benefits, and coverage
• Communicate with insurance companies and the dental team
• Maintain accurate insurance documentation

Requirements:

• Previous dental insurance/VA experience required
• Experience with claims, referrals, pre-authorizations & PPO verification
• Experience with Liberty Dental is preferred
• Experience with Cloud 9 EMR and/or Curve Dental is a plus
• Pediatric dental experience is a plus
• Strong English communication and attention to detail
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop

Compensation:

$5/hour — first 90 days

$6/hour — after 90 days

Bi-weekly pay via Wise

Device & Internet Requirements:

• Intel Core i5 8th Gen+ or AMD Ryzen 5 equivalent
• 8 GB RAM minimum (16 GB recommended)
• 256 GB SSD minimum
• Windows 10/11 Pro or macOS 12+
• Working webcam and noise-canceling headset
• Minimum 50 Mbps download / 20 Mbps upload
• Reliable backup internet/hotspot preferred
• Quiet, professional workspace

Join our team and help support a growing pediatric dental practice!