DENTAL INSURANCE & PRIOR AUTHORIZATION VIRTUAL ASSISTANT

Vital Virtuals Global HR Solutions; Cebu City; Remote; PHP 434,000 - 521,000; Full time

Job summary

Vital Virtuals Global HR Solutions is seeking a Dental Insurance & Prior Authorization Virtual Assistant to support a pediatric dental practice based in Nevada, USA. This full-time, remote role requires experience with dental insurance claims, referrals, pre-authorizations, PPO verification, and strong communication in English, aligned to US business hours.

Candidates should be proficient with claims processing, eligibility checks, and maintain HIPAA-compliant workflows in a quiet, professional

Qualifications

• Previous dental insurance/VA experience required.
• Experience with claims, referrals, pre-authorizations & PPO verification.
• Experience with Liberty Dental is preferred.
• Experience with Cloud 9 EMR and/or Curve Dental is a plus.
• Pediatric dental experience is a plus.
• Strong English communication and attention to detail.
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop.

Responsibilities

• Work on rejected/denied dental claims.
• Submit and follow up on referrals and pre-authorizations.
• Verify PPO dental insurance for scheduled patients.
• Check eligibility, benefits, and coverage.
• Communicate with insurance companies and the dental team.
• Maintain accurate insurance documentation.

Skills

English communication

Attention to detail

HIPAA compliance

Tools

Liberty Dental

Cloud 9 EMR

Curve Dental

Time Doctor

Virtual desktop

Job description

WE'RE HIRING: DENTAL INSURANCE & PRIOR AUTHORIZATION VIRTUAL ASSISTANT

Vital Virtuals Global HR Solutions is looking for an experienced Dental Virtual Assistant to support a pediatric dental practice based in Nevada, USA.

Position: Dental Insurance & Prior Authorization VA

Full-Time | Remote | U.S. Business Hours

Responsibilities

• Work on rejected/denied dental claims
• Submit and follow up on referrals and pre-authorizations
• Verify PPO dental insurance for scheduled patients
• Check eligibility, benefits, and coverage
• Communicate with insurance companies and the dental team
• Maintain accurate insurance documentation

Requirements

• Previous dental insurance/VA experience required
• Experience with claims, referrals, pre-authorizations & PPO verification
• Experience with Liberty Dental is preferred
• Experience with Cloud 9 EMR and/or Curve Dental is a plus
• Pediatric dental experience is a plus
• Strong English communication and attention to detail
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop

Compensation

$5/hour — first 90 days

$6/hour — after 90 days

Bi-weekly pay via Wise

Device & Internet Requirements

• Intel Core i5 8th Gen+ or AMD Ryzen 5 equivalent
• 8 GB RAM minimum (16 GB recommended)
• 256 GB SSD minimum
• Windows 10/11 Pro or macOS 12+
• Working webcam and noise-canceling headset
• Minimum 50 Mbps download / 20 Mbps upload
• Reliable backup internet/hotspot preferred
• Quiet, professional workspace

Join our team and help support a growing pediatric dental practice!