Dental Insurance - Virtual Assistant

Task2Virtual PH; Central Visayas; Remote; PHP 201,000 - 357,000; Full time

Job summary

Task2Virtual PH is seeking a Dental Virtual Assistant to support US dental clinics from a remote location in the Philippines. You will handle administrative tasks, insurance verifications, and patient communications to ensure smooth clinic operations.

The role requires 1 year of relevant experience, strong knowledge of US dental insurance, excellent English, and keen attention to detail. This is a remote, independent-position with opportunities to support marketing efforts.

Qualifications

• 1 year minimum as a Dental VA or 1 year in a BPO/VA handling US dental insurance.
• Strong knowledge of US dental insurance verification and authorizations is required.
• Proficiency with US dental software and administrative systems.
• Advanced English communication skills.
• Excellent organization and meticulous attention to detail.
• Self-motivated with ability to work remotely and independently.

Responsibilities

• Manage appointments, patient records, and billing inquiries.
• Verify US dental insurance eligibility and process authorizations.
• Assist with virtual consultations and follow-ups.
• Handle patient communications via phone, email, and chat.
• Coordinate with dental suppliers and vendors.
• Support marketing initiatives (social media and content).

Skills

Dental VA experience

US dental insurance verification

English communication

Organizational skills

Independent work

Tools

US dental software

Job description

About the role

As a Dental Virtual Assistant, you will play a key role in supporting US dental clinics by managing administrative and insurance-related tasks from a remote location.

Key responsibilities

• Managing appointments, patient records, and billing inquiries
• Verifying US dental insurance eligibility and processing authorizations
• Assisting with virtual consultations and follow-ups
• Handling patient communications via phone, email, and chat
• Coordinating with dental suppliers and vendors
• Supporting marketing initiatives (social media & content support)

About you

• Minimum 1 year experience as a Dental VA OR at least 1 year in a BPO/VA agency handling US Dental Insurance
• Strong knowledge of US dental insurance verification & authorizations (required)
• Proficiency in US dental software and administrative systems
• Advanced English communication skills
• Strong organizational skills and attention to detail
• Self-motivated and able to work independently in a remote setup