Dental Clinic Operations Supervisor

Vera. Dental Clinic; Tanza; On-site; PHP 240,000 - 420,000; Full time

Job summary

Vera. Dental Clinic is seeking an experienced Clinic Operations Supervisor to manage day-to-day activities across its Cavite branches. You will oversee staff, coordinate with the head office, ensure SOP and regulatory compliance, and drive service quality for patients.

The role requires a 4-year college degree with at least 2 years of supervisory experience, and includes accountability for staffing, budgeting, and performance coaching in a patient-focused dental environment.

Qualifications

• 4 years College Graduate of any related course.
• With at least 2 years of supervisory experience.

Responsibilities

• Supervise day-to-day clinic operations and ensure smooth workflow.
• Monitor staff attendance, scheduling, and shift coverage.
• Coordinate with central/head office for policy updates and resources.
• Ensure clinic compliance with SOPs and healthcare regulations.
• Oversee clinic facility, cleanliness, and equipment maintenance.
• Manage inventory of dental and office supplies; ensure availability.
• Provide onboarding, training, and coaching to staff to maintain service standards.
• Monitor staff performance and provide feedback or disciplinary actions as needed.
• Promote teamwork and a professional working environment.
• Ensure high-quality and timely patient service; handle complaints empathetically.
• Monitor patient flow, appointment scheduling, and adherence to consultation times.
• Maintain patient confidentiality and data privacy compliance.
• Oversee cash handling, billing, and daily sales reconciliation.
• Prepare daily/weekly/monthly reports; assist budgeting and cost control.
• Coordinate with doctors, specialists, and management for service delivery.
• Attend meetings to report clinic performance; be main contact to head office for operations.

Skills

Staff supervision

Operations management

Customer service

Education

4-year college degree

Job description

Vera. Dental Clinic is seeking an experienced Clinic Operations Supervisor to manage day-to-day activities across its Cavite branches. You will oversee staff, coordinate with the head office, ensure SOP and regulatory compliance, and drive service quality for patients.

The role requires a 4-year college degree with at least 2 years of supervisory experience, and includes accountability for staffing, budgeting, and performance coaching in a patient-focused dental environment.