Dental Billing Specialist

KamelMedia; Pampanga; On-site; PHP 335,000 - 536,000; Full time

Job summary

KamelMedia's ScoutIQ unit in the Philippines is seeking an experienced Dental Billing Specialist to support U.S. client workflows from the KamelBPO office. You will manage the billing queue, post payments, resolve denials, and follow up on AR using Open Dental, Dentrix, or Eaglesoft, while maintaining strict privacy and accuracy.

The role requires strong English communication, meticulous attention to detail, and the ability to work in U.S. business hours from an onsite Philippines location.

Qualifications

• Experience with U.S. dental billing and revenue cycle workflows.
• Hands-on posting of EOBs/ERAs and AR follow-ups.
• Proficient in dental practice management systems.
• Strong written and spoken English and attention to detail.

Responsibilities

• Review and work dental billing exceptions in the queue.
• Post EOB/ERA payments and adjustments.
• Investigate claim denials and document findings.
• Follow up on accounts receivable and outstanding claims.
• Use client’s dental PM systems and clearinghouses; escalate when needed.
• Maintain clear records following client workflows.

Skills

Dental billing experience

EOB/ERA posting

Accounts receivable follow-up

Denials handling

Attention to detail

Strong English

Tools

Open Dental

Dentrix

Eaglesoft

Job description

Employment: Full-time / Onsite

Schedule: Night shift, Monday to Friday

Role Overview:

ScoutIQ is building a managed dental revenue cycle management service and is seeking experienced U.S. dental billers to work a dental billing exception queue. The role will support ScoutIQ’s U.S. client workflows from KamelBPO’s Philippines office. The Dental Billing Specialist will manage U.S. dental billing operations, including payment posting, claim denial resolution, accounts receivable follow-ups, and billing exception handling. The role requires hands-on experience with dental revenue cycle workflows, dental practice management systems such as Open Dental, Dentrix, or Eaglesoft, and dental insurance clearinghouses. The ideal candidate has strong English communication skills, excellent attention to detail, and the ability to handle sensitive patient information securely while meeting the client's quality standards. This is a full-time, dedicated role supporting U.S. business hours.

Key Job Functions:

Review and work dental billing exceptions in the assigned queue.

Post EOB/ERA payments and adjustments accurately.

Investigate claim denials, document findings, and complete appropriate follow-up.

Follow up on accounts receivable and outstanding claims.

Use the client’s dental practice management systems and clearinghouses, escalating issues as needed.

Maintain clear, accurate records and follow the client’s workflow and quality standards.

Required Qualifications:

Experience withU.S. dental billing and dental revenue cycle workflows.

Hands-on experience with EOB/ERA posting, adjustments, denials, and accounts receivable follow-up.

Strong written and spoken English, attention to detail, and dependable follow-through.

Ability to protect sensitive information and follow client privacy, security, device, and access policies.

Experience with Open Dental, Dentrix, or Eaglesoft.

Experience with dental insurance clearinghouses and payer-specific workflows.